Welcome to
Queensferry Court Care and Nursing Home
Queensferry Gardens, Allenton, Derby DE24 9JR
Call our friendly team today: 01332 718 400
Queensferry Court, our Derby Care Home in Allenton
Queensferry Court Care Home in Allenton, Derby (previously known as Merrill House) provides affordable residential care and nursing care for 56 residents.
We respect all our residents – their dignity, their space, and their right to make personal choices in care. Each resident is different, and we offer a range of activities and menu options so every person feels happy, stimulated and cared-for.
As well as caring for our residents we care about their families too. Friends and family members are welcome to visit at any time, and there’s always tea and coffee on hand!
Care home facilities
We’ve created a relaxed and homely environment for all our residents.
We have a comfortable, spacious lounge and dining room so residents can enjoy the best of community life, whenever they choose. There’s plenty of space for group activities, or somewhere to find a quieter spot.
With free Wi-Fi and iPads available, reaching the internet or staying connected to loved ones is made simple.
The garden & activities
We have a lovely garden with a large lawn and flowerbeds. It is a great spot for BBQs and garden parties in the summer. We believe it’s important to be able to access nature, both for mental and physical stimulation, and doing this is easy and safe in our secure grounds.
We like to provide variety for our residents, so the activity schedule reflects that. We welcome all sorts of musical entertainers, and other activities include:
- Exercise classes
- Arts and crafts
- Manicures, beauty treatments, and hairdressing
- Bingo
- Baking and then eating!
Visits are always enthusiastically welcomed, following our safety protocol.
The bedrooms
Queensferry Court offers 56 single bedrooms for people living there, situated on both the ground floor and first floor.
Before a new resident arrives we like to find out about their likes and dislikes, so we can arrange their bedroom in a welcoming way.
In addition to this, once they’re here we encourage residents to personalise their rooms with their own photos and furniture.
Personal possessions help residents feel at home and provide extra stimulation and time for reminiscence.
It’s our priority that Queensferry Court is a home from home.
Staff training
All our staff go on an intensive three-day Agincare induction and training before starting at Queensferry Court.
We’ve worked hard to build strong relationships with our local social care and health professionals – from district nurses, occupational therapists, GPs, and social workers, through to council safeguarding teams.
Food & nutrition
Good, wholesome home-cooked food is essential at a care home. We have an experienced chef who prepares traditional home-cooked meals. Their homemade cakes and biscuits are always popular! Our cooks always ask for feedback from our residents, and are more than willing to adapt menus.
Mealtimes are really important to us. We encourage our residents to eat together as there are so many social and nutritional benefits. However, people can choose to eat their meals in private too, if they prefer. If the weather’s warm enough, we might eat outside.
We also encourage families to come and join their loved ones for meals.
Read more about food and nutrition in our care homes.
Tour our Derby care home
Features
- Dedicated and caring staff
- 24-hour call system
- Interesting and stimulating activities
- Delicious home-cooked meals
- Convenient location
- Free Wi-Fi
Response to CQC report:
“The wellbeing of our residents is our absolute priority, so we take the CQC’s report extremely seriously. We had identified shortfalls at the home through our internal audits and were in the process of addressing these at time of inspection, and remain fully committed to the rigorous action plan that was already in place to resolve these. Most of our locations have been consistently achieving ‘Good’ CQC ratings in recent inspections, bucking the current national trend, which makes this result even more disappointing for us. However, we are absolutely committed to bringing sustained improvement to the home, and are pleased that this work is reflected in our ongoing contact with the CQC and council.
“We are providing an intensive package of support for a new leadership team at the home, which includes a highly experienced Registered Manager. The care home was previously rated ‘Good’ overall by the CQC, however we completely accept and apologise that it fell short of the expected high standards that we, residents and their loved ones expect and deserve. We continue to work closely with the CQC, and are confident that they will find significant improvement under the new leadership at the home during their next visit.”
This was a focused inspection by the Care Quality Commission focusing on safe, well-led and effective areas. The home retains its Good rating in responsive and caring inspection areas.
Where is the care home in Derby?
It is located in the suburb of Allenton around three miles south of Derby and close to Osmaston, Boulton, Alvaston and Shelton Lock.
It has a good range of shops and a busy market every Friday and Saturday.
How are you keeping safe during Covid?
We are doing everything in our power to keep residents and staff safe during Covid.
The Care Quality Commission completed an assessment of how Queensferry is managing the impact of COVID-19 on 9 June 2020. The Emergency Support Framework (ESF) Summary Record includes a positive response to every question asked and an equally positive overall summary.
Are you able to accept care home visits?
Yes, we are delighted to be able to welcome visitors back into our home. Our care home visiting policy is based on a strict protocol and risk assessment that takes into account the individual circumstances of each home.
Types of care we provide
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