Extra care
Continue to live independently in your own, self-contained property 24-hour on-site support on-hand if you need it.
Not sure which care you need? Use our online care options tool
If you are looking to maintain your independence, safe in the knowledge that support is available should you need it, then extra care may be for you.
With extra care, you can rent or purchase a fully accessible, modern home that is ideally suited to your changing circumstances. Set within a secure purpose built complex, tenants also benefit from spacious communal areas and on-site care support that can provide care on either a regular basis, or in times of emergency.
Continue living independently in your own home and give your family peace of mind that the right care is always there for you should you need it.
Our public sector partnerships
Many of our extra care schemes are developed in partnership with local authorities and housing providers. Our experienced team have been involved from the design phase right through to implementation for many extra care schemes across England.
If you are considering an extra care partnership with Agincare, visit our Partnerships webpage.
Benefits of extra care
24-hour on-site care and support from a professional team
Communal facilities and services such as lounge and garden
Flexible care and support for whenever you need it
Continue living independently in your own home
Emergency alarms throughout the service
Stay independent for longer in a purpose built home
A dedicated housing and care manager
Be part of a community with regular communal activities
Life in extra care housing
Your independence
Continue to live independently in your own, self-contained property with access to 24-hour on-site support for your peace of mind. Enjoy the privacy of your own home and continue your regular routines, hobbies and activities.
Flexible care and support
Maintain your regular lifestyle and independence safe in the knowledge that 24-hour care and support is available. All homes are fitted with emergency alarms and our on-site care team can support you as frequently or as infrequently as you need it.
Join the community
Prevent feelings of isolation by joining the community. Tenants can get together in the communal facilities such as lounges, dining room, restaurant, activity room, hairdressing salon and gardens. Weekly activities include coffee mornings, outings and exercise classes.
Your own home
Live in your own home, fully adapted to support your needs. All homes have their own front door and consist of a bedroom, lounge, kitchen, airing cupboard, and bathroom. An alarm call system is fitted in each home linking directly to the care team; giving you the peace of mind you need to enjoy living independently.
Delicious food cooked for you
In our extra care services, you have the option to receive three meals a day cooked by a fantastic chef and served in our communal restaurants. Alternatively, you can have the meals delivered to you or cook your own meals at home.
Care at home for couples
Extra care enables you and your loved one to continue living together in a home of your own despite differing care needs. Whether you are looking for a few hours each week to give your regular carer a break, or regular, ongoing support, our care teams can provide bespoke support designed around you.
Our partnerships
We work with local authorities and independent housing organisations across England to deliver high-quality extra care schemes that benefit and enrich the lives of those living within them. Our expert on-site care teams are on-hand 24-hours a day to ensure everyone has the option to continue living independently in their own home.
We are proud of the strong partnerships we have across the country. See our list of partners below.
Agincare showed real commitment and flexibility at the beginning of this contract in working together to ensure that all areas run effectively. Feedback from the tenants at Brooke Mead has been positive and the ethos to keep tenants living for as long as possible in the community is evident. Agincare along with the City Councils housing staff have made excellent links with community initiatives.
Claire Rowland, Commissioner at Brighton & Hove City Council
I still fulfil my passion for gardening and involve the staff, tenants and grandchildren in my sunflower competition every year. I feel safe that if I have an accident the staff would respond within minutes even when I am in the garden.
Mr Burt, Trailway Court resident
Trailway is the link between home care and residential care. Our residents can no longer live alone but are too independent for residential. In Trailway they can get on with their lives, pursue their interests, have a good social life, whilst at the same time having the peace of mind of 24/7 on-site care.
Carly Trevett, the Registered Manager at Trailway Court
Why Agincare?
Our extra care service is trusted by thousands of families, local authorities nationwide and the NHS to deliver reliable, high-quality care in people’s homes. Our bespoke, fully-managed service is regulated by the CQC.
One of the largest care providers in England
Experienced provider of extra care support nationwide
Rated excellent on Trustpilot
Fully-managed care service
Flexible care packages to suit you
24/7 updates on your loved one’s care via our app
Person-centered support tailored to you
Fully trained care workers directly employed by us
Dedicated care manager and coordinator on-site
Our extra care locations
Extra care is sometimes known as assisted living or sheltered housing. This is when a resident, owns, rents or part-rents their own purpose-built home within a scheme that provides communal spaces and care support for them.
Our services are commissioned by local authorities and are available to people living at, or moving to, selected schemes.
Ash Lea Court
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We provide home care services to many of the tenants of living in the 48 flats at Ash Lea Court extra care housing scheme in Bristol.
Brushett House
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We provide home care services to many of the tenants of the 45 independent living flats at Brushett House extra care housing in Dorset.
Canters Meadow Court
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We provide home care services to many of the tenants of the 30 flats at Canters Meadow Court extra care housing in Clacton-On-Sea.
Dunboyne Court
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We provide home care services to many of the tenants in the 45 flats at our extra care housing scheme Dunboyne Court in Devon.
Edward Jenner Court
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We provide home care services to many of the tenants of the 50 flats at Edward Jenner Court extra care housing in South Gloucestershire.
Falcon Court
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We provide home care services to many of the tenants of the 40 independent living flats at Falcon Court extra care housing in Bristol.
Fred Millard Court
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We provide home care services to many of the tenants at the 39 accommodations at Fred Millard Court extra care housing in Hertfordshire.
Gainsborough Court
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We provide home care services to many of the tenants of the 38 flats at our extra care housing scheme Gainsborough Court in Bristol.
Nutfield House
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We provide home care services to many of the tenants of the 37 flats at Nutfield House extra care housing scheme in Bristol.
Orchid House
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We provide home care services to many of the tenants of the 19 independent living flats at Orchid House extra care housing scheme in Yorkshire.
Silkin Court
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We provide home care services to many of the tenants at the 45 independent flats at SIlkin Court extra care housing in Hertfordshire.
Springfields
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We provide home care services to many of the tenants of the 58 independent living flats at Springfields extra care housing scheme in Bristol.
Sumners Farm Close
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We provide home care services to many of the tenants of the 45 independent living flats at Sumners Farm Close extra care housing in Essex.
Tamar Court
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We provide home care services to many of the tenants in the 65 flats at our extra care housing scheme Tamar Court in Weston-super-Mare.
The Cannons
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We provide home care services to many of the tenants of the 38 independent living flats at The Cannons extra care housing in Colchester.
The Rose Garden
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We provide home care services to many of the tenants of the 91 independent living flats at The Rose Garden extra care housing in Hereford.
Trailway Court
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We provide home care services to many of the tenants in the 44 flats at our extra care housing scheme Trailway Court in Blandford, Dorset.
Whitley Court
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We provide home care services to many of the tenants in the 63 flats at our extra care housing scheme Whitley Court in Devon.
Frequently asked questions
Extra care is sometimes known as assisted living or sheltered housing. This is when you own, rent or part-rents your own purpose-built home within a scheme that also provides communal spaces and care support. Our extra care services are commissioned by local authorities and are available to people living at, or moving to, selected schemes.
Living in your own self-contained, fully accessible and modern home enables you to maintain your independence whilst benefiting from optional, bespoke care and support packages. Any care and support you need is built around you and delivered by our team of on-site professional caregivers. If you live with a partner who has additional care needs this can also be accommodated allowing you to continue living together.
Unlike home care, extra care offers a living environment tailored to your care needs and fitted with emergency alarms. In addition to flexible visits, extra care provides the added reassurance of an on-site care team available 24/7, making it the ideal middle ground between living at home and moving into a care home.
We’re proud that the CQC has rated and regulated all of our extra care schemes.
The Care Quality Commission is the independent regulator of health and social care in England. They inspect and regulate all fully managed care services, including our extra care schemes. Each inspection asked five key questions: Are they safe? Are they effective? Are they caring? Are they responsive to people’s needs? And are they well-led?
All reports can be found on the CQC website. This level of quality assurance is not possible from an introductory agency which simply puts you in touch with a care worker. Our fully managed service is not only regulated, but quality assured by a team of care professionals who are there to support you and oversee your care.
Both home care and extra care provide flexible care visits to you in your own home. However, with extra care you also benefit from a living accommodation specifically designed to support you as your needs increase. This includes fully accessible rooms, a built in emergency alarm system, and 24-hour on-site support.
Extra care is the middle ground between home care and a care home. It allows you to continue living in a home of your own, with your own privacy and possessions. You can benefit from flexible care visits from the on-site team and make use of the communal spaces such as lounges, restaurant and gardens.
Unlike home care, where you may become isolated in your own home, extra care encourages community engagement and socialisation through regular planned activities for tenants to join in with and a restaurant for communal dining.
With extra care, you get all the benefits of at home support and more. It ensures you have the right support whatever your needs, ranging from personal care to companionship; all while relaxing, safe in the knowledge that emergency support is available 24/7 should you need it.
Many of our extra care schemes allow you to continue living with your pets in your new home.
Extra care is all about companionship. Whether its communal spaces and activities, enjoying regular visits from family, or living with your pets, you can continue to enjoy regular company in a home specially adapted to your needs.
If you already live in an extra care scheme and would like to welcome a pet into your home, please ask your service manager for permission.
To qualify as eligible to move into an extra care scheme, you or your partner usually needs to be over the age of 55.
Extra care is perfectly suited to those who are currently able to live independently but require support with care needs, such as personal care, cooking or household tasks. We offer flexible care support delivered by our on-site care team which can adapt to your changing needs. The apartments are also adapted aid mobility and provide easy access and are fitted with emergency alarms should you need immediate support.
With extra care, you can enjoy retirement knowing that the right support is always on hand should you need it.
The cost of extra care will vary depending on whether you are renting or buying your accommodation, the scheme you choose and the level of care you require.
Typically, extra care costs are significantly lower than the cost of a care home where fees can start at £895 per week. This is because you pay only for the care you need. Rather than paying a flat fee for 24-hour care, in extra care you pay per hour or care used, with flexible visits that can increase or decrease based on your needs.
You may be able to get help with your rent and/or service charges through Housing Benefit (if you are renting) or Pension Credit (if you own your own home). Help with council tax and the cost of care may also be available through your local authority.