Who we are – meet our management team

The members of our Board and Senior Management Team are highly experienced people with backgrounds in social, health and community care, plus central and local government, as well as financial and commercial organisations.

Many started in frontline care roles and we believe that this is reflected in our passion for our work and the care Agincare delivers.

Our mix of professional skills and experience inspires us to continuously review, debate and develop the quality and range of the services we provide. These are captured in an annual Agincare 2018-19 Business Plan.

The operational delivery of our services is backed by a professional support network including central functions of Finance, HR, Commercial and Quality.

 

Group Chairman – Derek Luckhurst FIoD, C Dir, Minst D, NCMA

Derek founded Agincare in 1993 following the success of his four care homes in Dorset, and remains heavily involved in all aspects of the day-to-day management and development of the Group.

He is a successful entrepreneur and brings his significant commercial and contract law experience and knowledge into the Senior Management team. Derek is also a Chartered Director and Fellow with the Institute of Directors.

Responsibility

Leading and managing the Board to implement the vision, mission and values across the Group, whilst meeting individual targets for each company.

Derek is also the shareholder across all companies and drives the local Castletown Regeneration Project and other associated local business interests.

Chief Executive Officer – Raina Summerson FIoD, MA, DipSW/DipHE

Raina is a qualified social worker, with a Masters in Mental Health Services. She has worked in social care since 1989, both privately and in the Local Authority/NHS environment.

Prior to joining Agincare in 2004, Raina was a (formerly CSCI) Regulatory Inspector with five years’ experience of registering and inspecting care homes and domiciliary care agencies.

Raina is closely involved with UKHCA and other national bodies in respect of lobbying for the social care sector. She was a Non-Exec Board Member of the UKHCA for three years and is a Fellow of the Institute of Directors.

Responsibility

Raina is responsible for the overall implementation of strategy, management of external business relationships, robustness of operational management structures and future development and delivery of agreed expansion and diversification plans. She is the Nominated Individual for CQC registration and leads Agincare’s corporate regulatory relationships.

Raina is also Chair of the Portland Economic Vision Board, leading on a 15-year economic plan for the area, an Invest in Dorset Ambassador and is part of the Borough of Poole Community Leadership group.

Chief Operating Officer – Sarah Leskinen-Keel BA Hons

Sarah has many years of senior leadership experience in the charitable sector, concentrating mainly on urban regeneration, including projects to improve people’s health.

In addition to being an alumna of the Cranfield Business School, she has particular experience in change management, organisational development and customer-focussed service design and delivery.

Before joining Agincare Sarah was Chief Executive of a major regeneration programme in Bristol.

Responsibility

Chief Operating Officer responsible for all aspects of operations for Agincare Group Ltd, reporting to the Group CEO.

Sarah leads, develops and manages the individual companies’ Operations Directors to deliver agreed strategy and targets across the business. She sets and monitors the performance of key result areas through ongoing review and appraisal.

Group Chief Financial Officer – Matt O’Rourke

Qualified as a CIMA accountant in 1995, Matthew is an experienced CFO/Finance Director. Matthew has held a number of senior Finance positions in both Blue Chip and AIM listed companies, predominately in the retail and hospitality sectors.

Prior to joining Agincare in March 2019 Matthew was CFO at Pittards Plc an AIM listed tannery business with operations in both the UK and Ethiopia.

Before joining Pittards Matthew held a number of director positions at C&J Clarks Ltd, the footwear retailer. Matthew is also on the Main Board for Agincare

Responsibility

As a member of the Main Board for Agincare he is responsible for helping to shape and deliver the 5-year plan and role modelling the company values. As CFO the following functions report into him: Finance, IT, Property and Facilities & Procurement.

He is responsible for the financial and IT strategy for the business, cost control and negotiation and ensuring the appropriate financial controls are in place.

The key objective for the Property department is to maintain the property portfolio including the refitting of existing and new business to the Agincare standard.

 

 

Agincare Homes Holdings Chief Operating Officer – Tim Buckley

Having previously been employed in the marine and international tourism industry, Tim joined the care sector in 2009 with a focus and desire for high quality service delivery and customer care, supported by engaged teams.

Tim employs these strong values for excellence and has served in the substantive roles of Registered Manager (in both residential and nursing homes), Area Manager, plus Operations Director before joining Agincare as Chief Operating Officer in 2019.

With a genuine passion for nurturing and celebrating quality of life for all older people, Tim embodies and leads across all care homes our mission to provide high-quality care services nationally.

Responsibility

Tim leads, develops and manages Agincare Homes Holdings daily operations, supported by the wider regional team, to deliver agreed strategy and targets across the business. He reports to the Group CEO.

Group Sales & Marketing Director – Adam Luckhurst

Adam has been employed by Agincare since 2008.

He started his career in the health and social care sector as a Domestic Care Assistant in a care home specialising in mental health, where he gained his NVQ3.

Since then Adam has worked in a variety of Senior Manager and Director roles, gaining experience and knowledge managing teams and services within domiciliary and live-in care services.

Prior to working within the care sector, Adam worked within the housing market, which gave him a particular experience in leadership, customer service, sales and marketing.

Responsibility

Adam leads and ensures the achievement of objectives and targets for sales and marketing in Agincare.

As one of the Chairman and Founder’s sons, Adam is involved in various aspects of the business, developing his knowledge and experience as a future significant shareholder.

Group Quality Manager/Specialist Dementia Lead Nurse – Jo Palmer, RN

Before joining Agincare in 2010, Jo had worked as a regulator in social care since 1997. A qualified RN (registered nurse), with retained registration, she also operated as a Senior Nurse Manager in her earlier nursing career.

Jo is Agincare’s Specialist Dementia Lead Nurse, giving strategic, professional, clinical leadership and consultancy in care and nursing practice throughout Agincare and with partner providers of health and social care.

Jo also influences training and education programmes right across Agincare, to increase awareness and promote best practice in dementia care. From 2014-2019 Jo was a Consultant Admiral Nurse, as part of Agincare’s partnership with Dementia UK.

Responsibility

Jo forms, implements and reviews Agincare’s quality assurance (QA) framework. She works with head office functions and operations to make sure the service provided by Agincare is fit for purpose and meets both internal and external requirements, including legal compliance and customer expectations.

Jo liaises with managers and staff throughout the organisation to ensure that the QA system is functioning in accordance with Agincare’s governance structures and takes remedial action where necessary.

Group HR Manager – Amy Crabb CIPD

Amy has worked within and across the Agincare Group since 2005 in varying roles, but always within the scope of HR, ranging from Training Manager to HR Business Partner, and now her lead role.

Before coming to Agincare Amy worked in Dorset Social Services where she was responsible for the distribution of care workers across Dorset. She has also worked within the NHS, both at a local doctor’s surgery and hospital.

Amy is a member of the CIPD and has an HND in Business and Finance.

Responsibility

Amy is responsible for all aspects of HR within Agincare Group and Agincare Homes Holdings, including support for recruitment, training, employment and workforce issues, ensuring good practice within company policies and procedures.

Group Financial Director – Owen Griffiths CIMA

Owen qualified as a CIMA accountant in 1985. He has held various financial and commercial roles, from management accountant and Commercial Director through to Financial Director.

Sectors worked in include heavy plant and equipment, heat set web offset periodical printing, and essential maintenance provision to the oil and gas industry – both in the UK/North Sea and Australia/Pacific Rim region.

Owen has experience in owner-managed businesses with a turnover from £10m through to UK listed PLC businesses with a turnover of £750m.

Responsibility

Owen has overall control of the finance function across all business entities in Agincare.

He works closely with the Board and Executive Teams to develop strategy and monitor performance, to achieve best-in-class results for the businesses.