Welcome to

Extra care housing in Bristol


If you live in an extra care housing scheme at Nutfield House, Springfields or Falcon Court in Bristol, or Gainsborough Court Supported Living, and need extra care we may be able to help.

Our family-owned and run business has been delivering affordable, reliable and flexible home care for more than 30 years. That means our team has a wealth of experience of delivering personalised care with patience, dedication and a smile!

If you are looking for home care elsewhere in Bristol and South Glos, please see our Bristol home care page.

What is extra care housing?

Through our extra care services, we aim to support you to remain as independent as possible.

Agincare’s extra care services are commissioned by the Local Authority at the four sheltered/extra care schemes in Bristol and South Glos.

We provide services to people living at or moving to the scheme following appropriate Adult Services assessments of need and financial eligibility.

That means that if you have a tenancy in one of these schemes you may be eligible for support from our teams.

If you are eligible, we may be able to help with:

  • Shopping
  • Housekeeping
  • Personal care
  • Support to attend social activities
  • Help with medication
  • Dementia care
  • Night care
  • Regular welfare calls
  • Responding to emergencies and providing additional pop-in calls and support that may well prevent the need for hospital admission

Nutfield House, Springfields, Falcon Court and Ash Lea Court

  • For Nutfield House, Springfields, Falcon Court and Ash Lea Court you can contact the Local Authority on 01454 868005.
  • Nutfield House – Bromford is the landlord for this scheme
  • Springfields – Live West is the landlord for this scheme
  • Falcon Court – Housing 21 is the landlord for this scheme
  • Ash Lea Court – Anchor Hanover is the landlord for this scheme

Gainsborough Court

  • For Gainsborough Court, you can contact the local authority on 0117 922 2700
  • Habinteg is the landlord for this scheme

Private arrangements

At any of the above schemes we can offer private arrangements with you, for some aspects of care, if appropriate to your circumstances.

The Local Authority and the landlords may well need to speak with you before we do. However, we are always happy to talk with you if you want to know more about the extra care service and whether you might be eligible.

Costs of extra care housing

Agincare’s extra care services are commissioned by the Local Authority and the costs of the service – as well as eligibility to receive the service – are set by them. If you receive this commissioned service the Local Authority will invoice you directly for any charges you need to pay.

If you would like to approach Agincare to commission extra care services privately, please call us on 0117 405 4885 for further discussion and information.

Meet the extra care registered manager, Louise Young

Louise holds a Level 5 Diploma in Health and Social Care. She has 16 years’ experience in care including eight years as a manager in the delivery of care services to older people in extra care and the community.

Louise is supported by Jayne Fugill, Deputy Manager. Jayne has spent many years supporting people in social care settings herself and holds NVQ 3 in Health and Social Care and Level 3 in Leadership and Management.

In turn, we are supported by our team of dedicated care workers working hard to support service users to maintain their independence, health and wellbeing.

We’d love to talk to you about how extra care can help you stay independent. To find out more please call 0117 405 4885.

Find Us


Nutfield House, Bristol, Avon, BS34 7LJ

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Types of care we provide

Care services we provide