About us

We are a family-owned, independent care provider delivering a comprehensive range of high-quality person-centred care services nationwide, all fully-managed under one roof.

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Agincare Founder and Chairman Derek Luckhurst opened his first care home in Weymouth in 1986. Since then Agincare has grown to become one of the largest independent care providers in the UK.

We employ 4,000 fully trained team members at over 85 locations to deliver high-quality personalised care nationwide.

Regulated by the Care Quality Commission (CQC), we work in partnership with major public sector organisations including local authorities and the NHS, and deliver care and support for many private clients too. Our fully managed services include retirement villages, residential care and nursing homes, supported and assisted living as well as domiciliary care and 24-hour tailored live-in care at home.

Find our care services

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Vision, Mission and Values

Our Vision

Agincare to achieve a sector-leading and reputable national presence through largely self-funded geographical expansion, and innovating and diversifying our range of services.

Our Mission

To continue our sustainable growth by providing a holistic range of high-quality community care services nationally and honouring the gravity of this responsibility to each team member and to the people who we support.

Our Values

These underpin all that we do and reflect what we at Agincare strive for in our goal of continuous improvement.

Value our customers and fellow team members
Achieve our goals and aspirations
Learn and encourage a culture of knowledge, improvement and accountability
Understand our sector, our customers and our team members
Excel in everything we do with a skilled, agile and proud workforce

Part of the family

Unlike many other care companies, despite our success and rapid growth, Agincare remains family-owned with no external investors.

Our continued growth and national presence are through self-funded expansion and diversification of services driven by people with a passion for what they do.

The Luckhurst family isn’t planning on selling out. And with no exit strategy planned, the three sons of our founder Derek Luckhurst are taking a leading role in the organisation, having learnt care from the ground up.

An innovative vision for the future of care

Agincare Founder and Chairman Derek Luckhurst opened his first care home in 1986 after spotting the need for a new style of care home. One which offered high-quality, personalised and affordable care at a time when many other care homes offered their residents minimal facilities in soulless buildings.

Fast forward to today, and Agincare has grown to operate many homes and new services nationwide, all built on the same ethos of delivering high-quality, personalised and affordable care.

Agincare’s future is bright

Agincare continues to evolve as demand for care changes, emerging as one of the largest independent care groups in the country.

We are committed to growing organically and sustainably in years to come, providing peace of mind for those who draw on our services and their loved ones, as well as everyone who builds their career with us.

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Benefits of a large care group

Agincare is one of the few providers nationwide that offer a comprehensive range of care options. It’s how we can tailor your care to you in a way few others can.

Being part of a large care organisation also helps us foster a learning culture across the whole group. Lessons and improvements from one part of the organisation can be shared through every part of Agincare. We know that our team members are our greatest asset, and our in-house training partner Training Now, which is rated Good by Ofsted and endorsed by Skills for Care, oversees our teams’ professional development, and works with other care organisations too.

You’re in good hands…

Having contacted Agincare about a relative who required significant care, I can thankfully say that the whole team at Agincare have been tremendous. From Mike at HQ who assisted with assessing care needs and finding the resources, Hazel who guided us around new surroundings, the catering team who provide wonderfully nutritious and appealing food throughout the day to the wonderful nurses who really care for their guests, Tara, as the medical lead, who is able to ask all sorts of questions, and Ed who has sorted out the entertainment.

(September, 2024)

As soon as I stepped inside Gorseway Park Nursing Home I sensed a friendly caring atmosphere, and I knew that my husband would be well looked after and in safe hands. The staff could not be more professional and helpful to both my husband and myself and nothing too much bother for them. Every resident has their own room and is encouraged to bring personal belongings to make it their home. I can relax knowing that my husband is being cared for 24/7.

(September, 2024)

We needed a live in carer urgently. Everything was dealt with swiftly, efficiently and professionally. Within seven days the carer moved in. Very pleased with Agincare. All the staff have been so helpful and the carer matched to my father was excellent.

(August 2024)

Our Care Quality Commission ratings

Find ratings and inspection report publication dates for our care homes, home care, live-in care, and supported living locations below. The CQC’s website is www.cqc.org.uk and our details can be found here.

CQC for Agincare Enable

Name of location	Date report published	Overall rating
Agincare Enable	10/1/2020	Good
Agincare Enable (Dorset)		Not yet inspected
Agincare Enable (Hampshire)		Not yet inspected
Agincare Enable (Wiltshire and Swindon)	14/04/2023	View latest report

CQC for live-in care

Name of location	Date report published	Overall rating
Agincare live-in care (central)	21/02/2020	Good
Agincare live-in care (South East)	28/09//2019	Good
Agincare live-in care (South West)	15/12//2020	Good

CQC for care homes

Name of location	Date of inspection	Overall rating
Admiralty Care Home		Not yet inspected
Agincourt Care Home	26/06/2022	Good
Beaufort Park Retirement Village	09/10/2020	Good
Blenheim Care home	31/05/2022	Good
Bluegrove House Care Home	12/04/2022	Good
Bosworth Care Home	23/02/2019	Good
Chalgrove Care & Nursing Home	23/09/2022	Requires Improvement
Cheriton Care Home	12/07/2022	Good
Cordelia Care Home	12/01/2023	Good
Crecy Care Home	17/09/2021	Good
Edgehill Care Home	19/03/2021	Good
Foylebank Care Home	23/12/2024	Good
Fulford Care & Nursing Home	13/07/2023	Requires Improvement
Gainsborough Care Home	11/11/2021	Good
Greenhive Care Home	21/01/2022	Good
Gorseway Nursing Home & Manor Care Home	03/12/2022	Good
Lansdowne Hill Care Home	20/03/2018	Outstanding
Naseby Care Home	04/03/2024	Good
Nightingale Care and Nursing Home	08/03/2024	Requires Improvement
Rochester Care Home	09/10/2019	Good
Rose Court Care Home	08/04/2022	Good
St Peter’s Park Care Home	25/03/2022	Good
Tilford Care & Nursing Home	19/01/2022	Requires Improvement
Trafalgar Care Home	31/03/2023	Good
Victory Care Home	07/12/2019	Good
Waterloo Care Home	10/09/2022	Good
Waterside Care Home	09/08/2019	Good

CQC for home care

Name of location	Date of inspection	Overall rating
Agincare UK Andover	19/12//2019	Good
Agincare UK Bridport	27/09/2018	Good
Agincare UK Brighton	14/09/2021	Requires Improvement
Agincare UK Bristol	18/03/2021	Good
Agincare UK Chippenham	08/11/2020	Requires Improvement
Agincare Christchurch	20/02/2019	Good
Agincare UK Dorchester	31/08/2019	Good
Agincare UK Eastbourne	05/03/2021	Good
Agincare UK Ferndown	03/07/2019	Good
Agincare UK Leominster	20/08/2021	Good
Agincare UK Medway	21/07/2021	Good
Agincare UK New Milton	11/01/2020	Good
Agincare UK Newcastle under Lyme	28/03/2020	Requires improvement
Agincare UK Notts County	11/05/2019	Good
Agincare UK Oxford	01/04/2023	Good
Agincare UK Poole	02/03/2023	Good
Agincare UK Surrey	21/01/2018	Good
Agincare UK Totton		Not yet rated
Agincare UK Weymouth	31/05/2023	Good
Agincare UK Worcester	26/04/2022	Good
Agincare UK Worthing	04/06/2019	Good

Frequently asked questions

Why Agincare?

We are a family-owned care provider, trusted by families to deliver reliable, high-quality professional care services since 1986. Our fully-managed service covers a range of care options, from residential care to tailored support at home. We are regulated by the CQC for your assurance.

What does it mean to be regulated by the Care Quality Commission?

The Care Quality Commission is the independent regulator of health and social care in England. They inspect and regulate different care services, including home care, care homes and live-in care and base their inspection on five key questions: Are they safe? Are they effective? Are they caring? Are they responsive to people’s needs? And are they well-led?

Our reports can be found on the CQC website, and on this page.

What areas do you cover?

Agincare’s is one the largest independent care providers nationwide. Our quality professional care services include home care, live-in care, assisted living (extra care), care and nursing homes, supported living and more.

Use our care options tool or call our expert advisors on 08082 566038 to find out the right service for you in your location.

How does care work?

Our care advisors are here to help you get started. They’ll take time to fully understand your situation and find the type of care you need. Before we can provide you with an exact quote, we’ll book in your free, no obligation care assessment with one of our expert assessors. They’ll get to know your needs and what level of support will work for you. When you start your care, our local care team will help you manage the start of your care with us. Your designated Care Coordinator will be there on your first day and will always be on the end of the phone should you need further advice or support.