Home care (domiciliary care)

We’ve been providing reliable, flexible and affordable home care (domiciliary care) for more than 30 years. With our support people can live independently at home, with a care worker helping with tasks like washing or shopping.

What is home care?

Domiciliary care can be relatively simple, like helping you get up and about in the morning, making sure you take your medication at the right time, feeding pets or helping you move around the house.

Or it could mean high-dependency 24-hour home care. Our service is flexible and we match the care and the care worker to you. Every visit starts with an assessment of what you need.

Sometimes it’s more social than personal care, such as taking time to have a chat or going out to the shop. No two visits are the same. We work with you and your family to get it right.

Our domiciliary care service

• Our original guiding principles have served us well and still hold true today – treating people with care, kindness and dignity in the same way we would want one of our loved ones to be treated
• We have domiciliary care offices across the country. We’ll put your mind at ease and take care of every part of your home care from your local office
• We directly employ, train and manage our extensive network of local care workers
• We work hard to ensure clients are cared for by the same worker as often as possible to build consistent, long-standing relationships
• All our care staff are enhanced DBS (police) checked and highly trained to provide a friendly, caring and reliable service
• We use the latest technology to help manage our service and clients

Our care staff

Many of our care staff are well-known in their local community – they may be a familiar face already.

Your care worker becomes part of your daily life at home. Some of our home care staff have been supporting the same people from more than 20 years – they really feel like part of the family!

We have lots of great stories about our staff who have gone the extra mile to help the people they’re caring for:

• Mrs B’s care worker accompanied her to her granddaughter’s wedding because her family didn’t have enough time to look after her themselves during the day
• At 97, Ron vividly remembers the Second World War and wanted to visit Portland’s D-Day Museum. It’s a trip that wouldn’t have been possible without the support of his care worker
• Mel’s care worker put together a tour of local places he remembered as a child, as part of his recovery programme

What does home care cost?

Cheap headline figures can be attractive, but it’s the small print that can hurt.

We believe you should know from the outset what you will be paying for home care and that is why, once we have agreed the support you need, we will tell you how much we charge. There are no hidden charges.

We believe you should know from the outset what you will be paying for home care and that is why, once we have agreed the support you need, we will tell you how much we charge. There are no hidden charges.

We have domiciliary home care offices in the following locations:

• Bristol
• Dorset
• East Sussex
• Hampshire
• Herefordshire
• Kent
• Nottinghamshire
• Staffordshire
• Surrey
• West Midlands
• West Sussex
• Wiltshire

Live-in care – 24-hour care in your home

You or your loved-one may want a care worker on hand all the time. That’s where our cost-effective and personalised live-in care service comes in.

It gives you the reassurance and convenience of 24-hour one-to-one live-in support in your own home.

Care homes

At Agincare we provide a wide range of care options. As well as providing domiciliary care and live-in care, we own and manage more than 20 care and nursing homes across the country, providing affordable residential, respite care and dementia care.

We respect all our residents – their dignity, their space, and their right to make personal choices in care.

Home care jobs

Find out more about a rewarding career in domiciliary care with Agincare. We offer competitive pay and a wide range of benefits.