24 hour care in the comfort and security of your own home. Availability throughout England.
Our live-in care service gives one-to-one 24 hour care for you or a loved one in the comfort and security of your own home from a carefully-matched care worker.
Available for elderly people or younger adults, it gives you control over your care, bringing you one-to-one support with consistent continuity. Our 24-hour one-to-one care and support in your home ranges from companionship care to complex care for health issues such as:
Complete our short online cost calculator to receive a personalised indication of the level and cost of live-in care based on your needs.
What makes our live-in care service special is that we fully manage it. Other introductory services are available, but they offer less protection and fewer guarantees for the same price.
We go the extra mile. We employ and pay the care staff, which means we have a duty of care. For example, if your care worker is ill, it’s our job to find someone to replace them.
We are fully regulated by the Care Quality Commission. This gives you a higher level of protection and peace of mind, knowing there’s a professional team managing your care. We also guarantee the training, supervision and support of our care staff.
And we’re always at the end of a phone should you need support.
On top of all that:
We understand that having someone coming to live in your house can be a big step. That’s why we take so much care matching client and live-in carer. We match a care worker to you through a comprehensive assessment and matching process done by people, not a computer. We take pride in our personal approach to arranging your 24 hour care.
Our rigorous process makes sure we only recruit the right live-in care staff, rejecting many more candidates than we recruit. We look for hard-working individuals with a special blend of compassion, common sense, reliability and a great sense of humour.
We will come to your home to discuss a tailored package face-to-face with you. We want to fully understand your needs, home situation, likes and dislikes. Then we go away to consider which of our care staff would be the best match.
We have 700 trained and qualified live-in care staff on our books, all with their own mix of experience, qualifications, background and interests – there will be someone to suit you and your situation.
The care worker will need a bedroom and is entitled to a two-hour break each day (or 14 hours a week). They will also need somewhere to keep their clothes, and access to a bathroom and a kitchen.
While they are on call for 24 hours a day, minimal interruptions during the night are expected. If this does not suit your needs, 24-hour care or a waking nights option is available.
Having to sell the family home to pay for care is understandably unpopular. However, if you are still living in your home it cannot be taken into account as an asset when calculating the cost of care.
Therefore, your home remains yours to bequeath or do with as you wish. This is particularly relevant for people with combined assets amounting to more than £23,250 (the point at which clients become responsible for the full cost of their care).
Receiving care at home doesn’t need to mean hordes of people traipsing through your home, with long, lonely hours between visits.
Fifty-five year-old Hove resident Peter discovered live-in care and it’s no exaggeration to say that it changed his life.