Positive outcomes in complex care rarely come from a single decision. They come from informed planning, strong clinical and care governance, and trusted relationships between the professionals around the client.
That is why we run a programme of events for families, case managers and legal professionals, focused on practical learning, shared experience, and building confidence in the delivery of complex care and support at home.
Our events create a space to step away from day to day pressures and explore what good looks like in specialist care. We bring together professionals who are navigating complex injury care, complex clinical presentations, long term rehabilitation and community based support, with sessions that are grounded in real practice rather than theory. Alongside professional discussion, we also include insight from individuals whose lives have been positively impacted by the right package of support, helping connect decisions and processes to the lived reality for individuals and families.
Whether you are looking to strengthen your knowledge of complex care delivery, understand how governance and reporting can support defensible decision making, or simply build your network with peers, our events are designed to be relevant, useful, and respectful of your time.
Upcoming events
Family Journey After Injury
10:00am-2:00pm 11th November 2026
Location – Allianz Stadium, 200 Whitton Rd, Twickenham TW2 7BA
Join Agincare for our next Complex Injury Partnerships Programme (CIPP) event, bringing together professionals from across the health, legal and care sectors to explore The Family Journey After Injury.
A life-changing injury can have a profound impact on an individual and their family, bringing new challenges, difficult decisions and an often complex journey through hospital, rehabilitation, discharge and life at home and in the community.
This seminar will explore the experiences of individuals and families following injury, highlighting the importance of communication, collaboration and the right support at every stage. Hear from expert speakers, including someone with lived experience, and gain valuable insight into how professionals can work together to help individuals navigate their recovery, regain independence and achieve the best possible outcomes.
| Time | Session | Speaker |
| 9:00 – 9:30am | Arrival | |
| 9:30 – 9:40am | Host welcome | Adam Luckhurst, Agincare |
| 9:40 – 10:10am | Holistic Approach to Healthcare | Dr Hay-Ming Blunt, Circle Health Group |
| 10:10 – 10:40am | Personal Injury Claims Unpacked | Julie Charlton, Bevan Brittan |
| 10:40 – 11:00am | Refreshment break | |
| 11:00 – 11:30am | Building Pathways to Independence; Building Better Outcomes | Pippa Bird, Circle Case Management |
| 11:30 – 12:00pm | Delivering Life-Saving, Pre-Hospital Critical Care Improving Life after Brain Injury | Gabi Norman, Dorset and Somerset Air Ambulance Tara Doel, Headway |
| 12:00 – 1:00 pm | Lunch break | |
| 1:00 – 1:30 pm | Client Journey in Conversation | Brendon and Agincare |
Meet our speakers
Agincare at a Glance
What you will take away
What to expect on the day?
Lived experience and real experiences
Hear from someone with lived experience, bringing a personal perspective to the discussions and highlighting the difference the right support can make to everyday life following a life-changing injury.
Exploring the family journey
From the immediate impact of an injury and time spent in hospital through to discharge, rehabilitation and life in the community, explore the challenges individuals and families may face at different stages of their journey.
Discussion and collaboration
Connect with professionals from across health, social care, case management, rehabilitation and legal services. Share experiences, discuss common challenges and explore how stronger working relationships can help provide more joined-up support.
Specialist insight
Hear from experienced professionals working across the complex injury pathway and explore how coordinated, person-centred care can support individuals to regain independence and live fulfilling lives.
Who is the event for?
- Case managers working with adults, children and young people with complex needs
- Solicitors and legal professionals supporting complex injury and clinical claims
- Professionals involved in funding, planning, review and long term support decisions
- Families of and individuals living with a complex condition