Extra care (also known as assisted housing or supported living) is the ideal care solution for those able to live independently at home with some support.

Our extra care schemes enable you to move into a purpose built, specially adapted apartment with communal facilities and on-site care support for when you need it.

With our support, extra care housing is giving hundreds of people across England the reassurance they need to continue living autonomously in a home of their own. Our highly trained team of care experts provide flexible home care visits to many living at Silkin Court and are always on call in the event of an emergency.

They can support you with personal care, household tasks, medication management and more, depending on the level of care you need.

Silkin Court extra care housing

We know that retaining independence matters to you. That’s why our extra care housing schemes provide tailored support to help you manage your daily living needs and continue to maintain your normal lifestyle and routines.

At Silkin Court, you can continue to live independently in one of the 45 self-contained flats; safe in the knowledge that help is on hand 24/7 should you need it.

Our professional care team monitor the service 24/7 and are are always on hand should you need support, whether that’s regular times each week or in an emergency. Each self-contained apartment is also fitted with a Careline alarm and is specially adapted to for wheelchair users and easy manoeuvrability throughout.

The whole site is wheelchair accessible, including the range of communal areas such as lounge, activities room, shop, hairdressing salon, and garden. There are also guest facilities for family members visiting Silkin Court and a short stay flat set up for initial assessments.

Life at Silkin Court

Silkin Court sits within close proximity to both the town centre and local amenities. There is a bus stop just down from the extra care scheme, with direct routes to the town centre containing shops, a post office and GP.

Throughout the year, regular social activities are organised by residents such as bingo, coffee mornings and a luncheon club. If you prefer to get outdoors, there is a beautiful communal garden, carefully maintained by the residents’ gardening club.

At Silkin Court, you can continue to enjoy your retirement in a communal, homely setting that is designed to support you in maintaining your independence. Whether you are joining in with activities, or prefer some quiet time in your own home, this scheme offers relaxing spaces to suit you.


On site care team

Our professional care team are on hand 24 hours a day to ensure those living at Silkin Court feel safe and supported in their own homes. They provide a range of services including personal care, help with household tasks, medication management and regular check ins.

We have been delivering high-quality care for over 35 years. Our care team have a wealth of experience supporting individuals with a wide variety of needs, delivering bespoke care plans and a compassionate care service.

If you are living at Silkin Court and would like to receive care visits from Agincare, call our team today or visit your local office.

Our partners

Stevenage Borough Council is the local authority for the Stevenage non-metropolitan district of England, the United Kingdom.

Landlord: Stevenage Borough Council

To enquire about buying or renting at Silkin Court, call: 01845 253581

If you are an existing resident and would like to receive care from our team, call: 01432 800928 or email: tara.wales@agincare.com

Frequently asked questions

Extra care (sometimes known as assisted living or sheltered housing) is when you own, rent or part-rent your own purpose-built home within a scheme that also provides communal spaces and care support. Our extra care services are commissioned by local authorities and are available to people living at, or moving to, selected schemes.

Living in your own self-contained, fully accessible home enables you to maintain your independence whilst benefiting from optional care and support packages.

Unlike home care, extra care offers a living environment tailored to your care needs and fitted with emergency alarms. In addition to flexible visits, extra care provides the added reassurance of an on-site care team available 24/7, making it the ideal middle ground between living at home and moving into a care home.

If you live in an extra care housing scheme such as Silkin Court, you can receive care from our on-site care team. They can support you to continue living independently in your home. This could be through support with:
– Personal care
– Household tasks
– Meal preparation
– Washing and dressing
– Companionship
The care you receive is bespoke to you and tailored to your needs and wishes. To find out how we can support you, call our team today and book a free, no-obligation care assessment.

Unlike sheltered housing, extra care schemes are regulated and rated by the Care Quality Commission (CQC).

The Care Quality Commission is the independent regulator of health and social care in England. They inspect and regulate all fully managed care services, including our extra care schemes. Each inspection asked five key questions: Are they safe? Are they effective? Are they caring? Are they responsive to people’s needs? And are they well-led?

This level of quality assurance is not possible from an introductory home care agency who are unregulated and only take responsibility for putting you in touch with a self-employed care worker.

All reports can be found on the CQC website.

The cost of extra care will vary depending on whether you are renting or buying your accommodation, the scheme you choose and the level of care you require.

Typically, extra care costs are significantly lower than the cost of a care home which usually starts at £895 per week. With extra care, you pay only for the care you need. Unlike in a care home where you pay a flat fee for 24-hour care, in extra care you pay per hour of care used, with flexible visits that can increase or decrease based on your needs.

You may be able to get help with your rent and/or service charges through Housing Benefit (if you are renting) or Pension Credit (if you own your own home). Help with council tax and the cost of care may also be available through your local authority.

If you live in an extra care scheme, home care visits will be provided by the on-site care team. These are often commissioned by the local authority in partnership with the housing provider. Before arranging care, it is important to find out which care company provides care to your scheme.

If you live at Silkin Court, we can help you set up care immediately. All you have to do is call our team of expert care advisors, or talk to your local office team. They will listen to your needs and wishes before booking in your free, no obligation care assessment to determine what level of support you need. Once this is confirmed, you are all set to go. In addition to regular care visits, you will also receive ongoing support from a designated Care Coordinator who will be your point of call for any questions or concerns.

Extra care gives couples the option to continue living together in a home of their own despite different levels of care needs.

With on-site support, you or your loved one can receive regular home care visits from our professional team of care workers. Whether it’s help with household tasks, personal care or companionship while one of you goes out, we can put in place flexible care that enables you to continue living together.

This cannot be guaranteed by other full-time care options such as a care home which may see you and your loved one placed in different rooms or even different areas of the home.

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