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Gorseway Manor Hayling Island Hampshire Care Home


Gorseway Manor Care Home, Hayling Island, Hampshire

Gorseway Manor Residential Care Home is at the heart of Gorseway Park’s residential community, set in four acres of beautiful parkland on Hayling Island in Hampshire.

Gorseway Park is a retirement village that gives options for healthy retirement living, comprising independent leasehold apartments, the traditional Manor Care Home and the purpose built Gorseway Nursing Home all on the same site.

Re-opened in May 2019 after a £1.3m refurbishment, it has been brought up to the high standards expected of all Agincare care and nursing homes.

Here at Hayling Island, our care home offers all the comforts of home — away from the resident’s home.

We design our residential care homes with your loved one’s comfort and needs in mind. Each room is styled for comfort. We also encourage our residents to bring their special possessions to make their rooms more homely.

Once our residents arrive, our carers welcome them with open arms to make them feel at home immediately. You and your loved one will have peace of mind knowing our Hayling Island care home will be like a real home for them.

We would love to show you around Gorseway Manor. Call us on 02392 466 411 to arrange a visit.

COVID – resident safety and care home visiting

The Care Quality Commission completed an assessment of how Gorseway is managing the impact of COVID-19 on 2 June 2020. The Emergency Support Framework (ESF) Summary Record includes a positive response to every question asked and an equally positive overall summary.

We understand that families have real concerns over the safety of residents at this time and would like to provide reassurance that we are doing everything in our power to minimise the risk of our residents getting COVID-19.

Our care home visiting policy is based on a strict protocol and risk assessment that take into account the individual circumstances of each home.

Dining Room at our Hayling Island care home

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Where is the care home on Hayling Island?

Our village-style residential care home is in a stunning location. It sits across from Hayling Island’s Blue Flag-winning beach and next to a lovely golf course (perfect for elderly residents who love to golf!). We are also easily accessible. Our community is within reach of the M27 and A27 and only ten miles from Portsmouth.

Care home costs

Fees start from £995 per week. This includes accommodation, care costs (based on your individual needs), all meals, laundry and a range of activities. Funding may be available.

Care home cost calculator

Complete our short online cost calculator to find suitable homes close to you and give you a guide to the weekly care costs.

Care home facilities

Our Hayling Island residential care home is furnished to the highest standards of home care.

We want our residents to feel secure while enjoying a friendly, homely and comfortable environment. Residents can enjoy leisure time alone or meet new people at our communal lounge, which offers plenty of space for solo or group activities.

In terms of communication, our residential care home has Wi-Fi  and we provide iPad tablets for residents so they can call their loved ones via Skype or other messaging apps. Visitors can also bring their devices and connect to the Internet to show loved ones photos and videos or to play games.

Comfortable bedrooms

Our care home has en-suite single bedrooms across the ground floor and first floor. Some of these rooms can accommodate couples (depending on availability).

Residents are free to personalise their rooms with their furniture or mementoes. By adding their possessions, they can create a familiar and cosy environment. This also gives our staff better insight into the resident’s history and what matters to them.

The garden

Gorseway Care Home in Hayling Island - Lake

We’re very proud of our lovely landscaped gardens. Our lake is beautiful, with a stunning water feature and Koi carp. There are lawned areas and a patio overlooking the beach where residents can join in outdoor activities or simply enjoy being outside.

Staff at our Hayling Island care home

Naomi Edge is the Registered Manager of Gorseway Manor.

Gorseway Care Home in Hayling Island - Naomi Edge

Colette Knight is the Deputy Manager.

Gorseway Care Home in Hayling Island - Colette Knight

Some examples of how our staff go the extra mile for our residents:

  • Arranging special events for individual birthdays
  • Going to Hayling Beach for a visit to the ice cream parlour
  • Hunting special items via local charity shops to stimulate happy memories

Staff training

All our staff go on an intensive three-day Agincare induction and training before starting at Gorseway.

We use an online care planning tool to give our staff immediate real-time access to residents’ likes, dislikes and care information on a handset. Our care workers can easily keep track of a resident’s day, including medication, repositioning, hydration and how much they’ve eaten.

What do residents think about Gorseway Manor?

As well as 32 beautifully appointed en-suite bedrooms, the care home features a number of communal rooms that can be enjoyed with other members of the community. There is a TV room / lounge, perfect for watching your favourite programmes, and a sun-lounge used by leaseholders from the Gorseway community to relax and socialise.

There are a range of bedrooms available, including five luxury suites with lounge areas, bedroom and bathroom.

There is also an iconic ballroom that has been painstakingly restored to its former glory from which residents can enjoy delicious meals freshly prepared by our chefs. The ballroom is also perfect for dancing the night away!

Gorseway Manor offers a great quality of life with the reassurance that person-centred care is always available as and when you might need it.

Food and nutrition

Good, wholesome home-cooked food is essential at a care home. We have an experienced chef who prepares traditional home-cooked meals. Their homemade cakes and biscuits are always popular!

Our cooks always ask for feedback from our residents, and are more than willing to adapt menus.

Mealtimes are really important to us. We encourage our residents to eat together as there are so many social and nutritional benefits.

However, people can choose to eat their meals in private too, if they prefer. If the weather’s warm enough, we might eat outside. We also encourage families to come and join their loved ones for meals.

Read more about food and nutrition in our care homes.

We would love to show you around Gorseway Manor. Call us on 02392 466 411 to arrange a visit.

Take the tour
  • A range of single en-suite bedrooms and living suites
  • Passenger lift, wheelchair and step-free access
  • Set in four acres of beautiful grounds with large pond and koi carp
  • Close to the beach - many rooms with sea views
  • Home-cooked food with private dining facilities
  • 24-hour call system
  • Visitors welcome anytime
  • Wi-Fi throughout

Response to CQC report (29 May 2020)

Naomi Edge is the Gorseway General Manager

“We are all hugely disappointed by the CQC’s decision to rate Gorseway as inadequate. When I joined in October last year it felt like the beginning of a new chapter – certainly the start of us putting in place policies and procedures to make sure our residents receive high-quality, person-centred care.

“These fundamental changes will take time to embed – as recognised by the inspectors, but will form part of our action plan to respond positively to the points raised in the CQC report. However, we have already started to see improvements in areas such as incident reporting, staff training and the consistent completion of risk assessments and care plans.

“An experienced deputy manager is joining the team very soon, along with a new clinical lead. They will both make a positive impact on life at Gorseway, for both residents and staff. I believe that there is great potential here, and am confident that during its next inspection the CQC will recognise our determination to significantly improve and offer our residents a caring, safe and well-led place to live.”

Tim Buckley, Chief Operating Officer, Agincare Homes Holdings

“Although the CQC report sets out a number of areas we need to significantly improve in, they inspected us back in February, and we have made great strides forward since then.

“I have absolute confidence in the new Gorseway leadership team, who are central to our action plan. They are committed to developing a positive culture with our wider team, working proactively with partner agencies, and ultimately delivering great care for residents, in a friendly and respectful way. Together, we are determined that Gorseway is going to be the care and nursing home of choice on Hayling Island.”

Find Us


354 Sea Front, West Town, Hayling Island PO11 0BA

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