Compliance Administrator

Based at our Head Office in Portland, Dorset, this is an exciting opportunity for a highly organised and detail-oriented professional to join our team as a Compliance Administrator. 

The Compliance Administrator provides accurate and timely administrative support to Agincare Training, coordinating learner registrations and certification claims with awarding bodies, maintaining Adult Social Care data sets, and administering funding claims. You will play a key role in ensuring records are accurate, secure and audit-ready, supporting compliance with awarding body requirements, funding regulations, data protection obligations and organisational procedures. 

Working closely with delivery teams, service managers, HR, finance colleagues and external partners, you will help maintain reliable information, resolve administrative queries and support the timely submission and reconciliation of funding claims. Through effective monitoring and reporting, you will contribute to informed decision-making, timely learner achievement recognition, and the identification and escalation of compliance and funding risks. 

This is an excellent opportunity for someone who enjoys working with data, systems and processes and takes pride in delivering accurate, high-quality administrative support. 

About you: 

We are looking for a proactive and professional individual who can manage multiple priorities while maintaining exceptional attention to detail. You will be confident using digital systems and databases, able to build effective working relationships, and committed to delivering excellent customer service. 

You will thrive in a structured environment, work well both independently and as part of a team, and have a genuine commitment to compliance, safeguarding and continuous improvement. 

Essential Skills: 

• GCSE Maths and English (Grade 4/C or above) and an IT qualification at Level 2 or above (or working towards)
• Previous experience in an administrative or office-based role
• Experience using databases, online learning platforms and Microsoft Office
• Strong organisational skills with the ability to manage competing priorities and meet deadlines
• Excellent communication and customer service skills, both written and verbal
• Able to work independently and collaboratively as part of a team
• Reliable, self-motivated and committed to continuous professional development
• Commitment to accessible education and supporting positive learner outcomes
• At least 12 months remaining on your right to work in the UK

Desirable: 

• Level 3 Business Administration qualification (or working towards)
• Customer Service qualification
• Knowledge of Adult Social Care Workforce Data Set (ACD-WDS)  rules and compliance requirements
• Experience within a training, education or learning and development environment
• Experience supporting funding claims, audits or awarding body administration
• Full UK driving licence and access to a vehicle

Agincare Benefits 

We believe in recognising the hard work and dedication of our team. As a valued member of Agincare, you’ll benefit from: 

• A supportive and inclusive working environment
• The chance to help shape a growing and ambitious care organisation
• Outstanding career development
• Blue Light Discount Package

About Agincare 

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children’s Services. Today, Agincare is one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. 

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. 

All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. 

As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers