Welcome to

Hayling Island Care Home, Gorseway Manor


Gorseway Manor Care Home, Hayling Island, Hampshire

Our Hayling Island care home is at the heart of Gorseway Park’s residential community, set within four acres of beautiful parkland.

Gorseway Park is a retirement village that gives options for healthy retirement living, comprising independent leasehold apartments, the traditional Manor Care Home and the purpose built Gorseway Nursing Home all on the same site.

A £1.3m refurbishment has brought up to the high standards expected of all our care and nursing homes.

Our Hayling Island care home has been designed with your loved one’s comfort and needs in mind. We encourage our residents to bring their special possessions to personalise their rooms and make them more homely.

Once our residents arrive, our carers welcome them with open arms to make them feel at home immediately.

Please call our friendly care team on 02392 466 411 to find out more.

About our home

Our Hayling Island residential care home is furnished to the highest standards.

We want our care home residents to feel secure while enjoying a friendly, homely and comfortable environment. Residents can enjoy leisure time alone or meet new people at our communal lounge, which offers plenty of space for solo or group activities.

In terms of communication, our residential care home has Wi-Fi  and we provide iPad tablets for residents so they can call their loved ones via Skype or other messaging apps. Visitors can also bring their devices and connect to the Internet to show loved ones photos and videos or to play games.

Please call our friendly care team on 02392 466 411 to find out more.

Comfortable bedrooms and communal rooms

Our Hayling Island care home has 32 en-suite bedrooms, some of which can accommodate couples. Five luxury suites have lounge areas, bedroom and bathroom.

Residents are free to personalise their rooms with their furniture or mementoes. By adding their possessions, they can create a familiar and cosy environment. This also gives our staff better insight into the resident’s history and what matters to them.

The care home features a number of communal rooms that can be enjoyed with other members of the community. There is a TV room/lounge and a sun-lounge used by leaseholders from the Gorseway community to relax and socialise.

There is also an iconic ballroom that has been painstakingly restored to its former glory from which residents can enjoy delicious meals freshly prepared by our chefs. The ballroom is also perfect for dancing the night away!

The garden

We’re very proud of our lovely landscaped gardens. Our lake is beautiful, with a stunning water feature and Koi carp.

There are lawned areas and a patio overlooking the beach where residents can join in outdoor activities or simply enjoy being outside.

Staff training

All our staff go on an intensive three-day Agincare induction and training before starting at Gorseway.

We use an online care planning tool to give our staff immediate real-time access to residents’ likes, dislikes and care information on a handset.

Our care workers can easily keep track of a resident’s day, including medication, repositioning, hydration and how much they’ve eaten.

Food and nutrition

Good, wholesome home-cooked food is essential at a care home. We have an experienced chef who prepares traditional home-cooked meals. Their homemade cakes and biscuits are always popular!

Our cooks always ask for feedback from our residents, and are more than willing to adapt menus.

Mealtimes are really important to us. We encourage our residents to eat together as there are so many social and nutritional benefits.

However, people can choose to eat their meals in private too, if they prefer. If the weather’s warm enough, we might eat outside. We also encourage families to come and join their loved ones for meals.

Read more about food and nutrition in our care homes.

Our Staff

Some examples of how our staff go the extra mile for our residents:

  • Arranging special events for individual birthdays
  • Going to Hayling Beach for a visit to the ice cream parlour
  • Hunting special items via local charity shops to stimulate happy memories

Janice West
Registered Manager

Tour our Hayling Island care home

  • En-suite bedrooms and suites
  • Close to the beach - many rooms have sea views
  • Set in four acres of beautiful grounds
  • Home-cooked food with private dining facilities
  • Visitors welcome anytime

Response to ‘GOOD’ CQC report (Dec 2022)

Agincare Homes Chief Operating Officer Tim Buckley said:

“I am very proud of the talented team at Gorseway, they have worked tirelessly to get a ‘Good’ rating from the CQC. 

“The report projects the positive and welcoming atmosphere that we want all our residents, their loved ones and our team members serving at Gorseway Park to experience.”

Registered Manager Janice West said:

 ‘It is really rewarding to receive recognition for all the hard work that we have put into Gorseway”.

“We remain dedicated as a team on our journey of constant improvement”.

Frequently asked questions

Where is the care home on Hayling Island?

Our village-style residential home sits across from Hayling Island’s Blue Flag-winning beach. It is easily accessible, within reach of the M27 and A27 and only ten miles from Portsmouth.

How are you keeping safe during Covid?

We are doing everything in our power to keep residents and staff safe during Covid.
Covid care home infographic

The Care Quality Commission completed an assessment of how Gorseway is managing the impact of COVID-19 on 2 June 2020. The Emergency Support Framework (ESF) Summary Record includes a positive response to every question asked and an equally positive overall summary.

Are you able to accept care home visits?

Yes, we are delighted to be able to welcome visitors back into our home. Our care home visiting policy is based on a strict protocol and risk assessment that takes into account the individual circumstances of each home.

Please call our friendly care team on 02392 466 411 to find out more.

Find Us


354 Sea Front, West Town, Hayling Island PO11 0BA

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