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Hayling Island Care Home, Gorseway Manor


Gorseway Manor Care Home, Hayling Island, Hampshire

Our Hayling Island care home is at the heart of Gorseway Park’s residential community, set within four acres of beautiful parkland.

Gorseway Park is a retirement village that gives options for healthy retirement living, comprising independent leasehold apartments, the traditional Manor Care Home and the purpose built Gorseway Nursing Home all on the same site.

Re-opened in May 2019 after a £1.3m refurbishment, it has been brought up to the high standards expected of all our care and nursing homes.

Gorseway Park Retirement Village and Care Home on Hayling Island

Here at Hayling Island, our care home has been designed with your loved one’s comfort and needs in mind. We encourage our residents to bring their special possessions to personalise their rooms and make them more homely.

Once our residents arrive, our carers welcome them with open arms to make them feel at home immediately. You and your loved one will have peace of mind knowing our Hayling Island care home will be like a real home for them.

Where is the care home on Hayling Island?

Our village-style residential care home is in a stunning location. It sits across from Hayling Island’s Blue Flag-winning beach and next to a lovely golf course (perfect for elderly residents who love to golf!).

We are also easily accessible. Our community is within reach of the M27 and A27 and only ten miles from Portsmouth.

What are the care home costs?

We offer quality care at a competitive price with fees starting from £600 per week. The exact cost will depend on your care needs and choice of room. Quoted costs include accommodation, personalised care, all meals, laundry and a range of activities.

Complete our care home cost calculator to receive a more accurate guide to the weekly care costs for your three nearest homes.

Funding may be available.

How are you keeping safe during Covid?

We are doing everything in our power to keep residents and staff safe during Covid.
Covid care home infographic

The Care Quality Commission completed an assessment of how Gorseway is managing the impact of COVID-19 on 2 June 2020. The Emergency Support Framework (ESF) Summary Record includes a positive response to every question asked and an equally positive overall summary.

Are you able to accept care home visits?

Yes, we are delighted to be able to welcome visitors back into our home. Our care home visiting policy is based on a strict protocol and risk assessment that takes into account the individual circumstances of each home.

Call us on 02392 466 411 to find out more.


Dining Room at our Hayling Island care home

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Care home facilities

Our Hayling Island residential care home is furnished to the highest standards of home care.

We want our care home residents to feel secure while enjoying a friendly, homely and comfortable environment. Residents can enjoy leisure time alone or meet new people at our communal lounge, which offers plenty of space for solo or group activities.

In terms of communication, our residential care home has Wi-Fi  and we provide iPad tablets for residents so they can call their loved ones via Skype or other messaging apps. Visitors can also bring their devices and connect to the Internet to show loved ones photos and videos or to play games.

Please call our friendly care team on 02392 466 411 to find out more.

Comfortable bedrooms

Our Hayling Island care home has en-suite single bedrooms across the ground floor and first floor. Some of these rooms can accommodate couples who want private care (depending on availability).

Residents are free to personalise their rooms with their furniture or mementoes. By adding their possessions, they can create a familiar and cosy environment. This also gives our staff better insight into the resident’s history and what matters to them.

The garden

Gorseway Care Home in Hayling Island - Lake

We’re very proud of our lovely landscaped gardens. Our lake is beautiful, with a stunning water feature and Koi carp. There are lawned areas and a patio overlooking the beach where residents can join in outdoor activities or simply enjoy being outside.

Staff at our Hayling Island care home

Janice West is the Registered Manager of Gorseway Manor.

Janice West, Manager of Gorseway Care Home, Hayling Island

Colette Knight is the Deputy Manager.

Gorseway Care Home in Hayling Island - Colette Knight

Some examples of how our staff go the extra mile for our residents:

  • Arranging special events for individual birthdays
  • Going to Hayling Beach for a visit to the ice cream parlour
  • Hunting special items via local charity shops to stimulate happy memories

Staff training

All our staff go on an intensive three-day Agincare induction and training before starting at Gorseway.

We use an online care planning tool to give our staff immediate real-time access to residents’ likes, dislikes and care information on a handset. Our care workers can easily keep track of a resident’s day, including medication, repositioning, hydration and how much they’ve eaten.

What do residents think about Gorseway Manor?

Gorseway Manor Care home first resident

As well as 32 beautifully appointed en-suite bedrooms, the care home features a number of communal rooms that can be enjoyed with other members of the community. There is a TV room / lounge, perfect for watching your favourite programmes, and a sun-lounge used by leaseholders from the Gorseway community to relax and socialise.

There are a range of bedrooms available, including five luxury suites with lounge areas, bedroom and bathroom.

There is also an iconic ballroom that has been painstakingly restored to its former glory from which residents can enjoy delicious meals freshly prepared by our chefs. The ballroom is also perfect for dancing the night away!

Gorseway Manor offers a great quality of life with the reassurance that person-centred care is always available as and when you might need it. We want to be the right care home for you or your loved one.

Food and nutrition

Good, wholesome home-cooked food is essential at a care home. We have an experienced chef who prepares traditional home-cooked meals. Their homemade cakes and biscuits are always popular!

Our cooks always ask for feedback from our residents, and are more than willing to adapt menus.

Mealtimes are really important to us. We encourage our residents to eat together as there are so many social and nutritional benefits.

However, people can choose to eat their meals in private too, if they prefer. If the weather’s warm enough, we might eat outside. We also encourage families to come and join their loved ones for meals.

Read more about food and nutrition in our care homes.

Please call our friendly care team on 02392 466 411 to find out more.

Tour our Hayling Island care home
  • A range of single en-suite bedrooms and living suites
  • Passenger lift, wheelchair and step-free access
  • Set in four acres of beautiful grounds with large pond and koi carp
  • Close to the beach - many rooms with sea views
  • Home-cooked food with private dining facilities
  • 24-hour call system
  • Visitors welcome anytime
  • Wi-Fi throughout

Response to CQC report (January 2021)


Tim Buckley, Chief Operating Officer, Agincare Homes Holdings

“Although the CQC report sets out a number of areas we need to significantly improve in, we have made great strides forward since the last inspection.

“I have absolute confidence in the new Gorseway leadership team, who are central to our action plan. They are committed to developing a positive culture with our wider team, working proactively with partner agencies, and ultimately delivering great care for residents, in a friendly and respectful way. Together, we are determined that Gorseway is going to be the care and nursing home of choice on Hayling Island.”

Find Us


354 Sea Front, West Town, Hayling Island PO11 0BA

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