Compassionate, Personalised Care for London Residents
At Agincare, we provide trusted live–in care and residential care in London, tailored to each person’s needs and preferences.
We’re proud to deliver compassionate care services in London that focus on independence, comfort, and the reassurance of having support in the place you call home.
Our carers are local people who know the city well, whether that means companionship for a stroll through Richmond Park, a shopping tour in Westfield shopping centre, a cultural visit to the Horniman Museum and Gardens or a walk through Battersea Park along the river to The Power Station. We work closely with NHS hospitals throughout London—such as Guy’s and St Thomas’ Hospital, The Royal London Hospital, King’s College Hospital, St Mary’s Hospital, St. George’s Hospital, Chelsea and Westminster Hospital, and Charing Cross Hospital – to ensure smooth transitions from hospital to home.
Our fully managed care service in London is CQC-regulated and delivered by award-winning teams with strong training, compliance and regular quality checks. Whether you need companionship, daily help, or 24-hour care in London for complex needs, our private live-in caregivers offer continuity, dignity and reassurance.
The Agincare team provides private live-in care and care home services in London, including Barnet, Croydon, Dagenham, Richmond, and surrounding areas.
Our Care Services in London
We provide a wide range of care services in London, including complex needs care, 24-hour live-in care, and care homes. Contact our care experts today to discuss how our tailor-made care plans can support your personal needs.
If you’re not sure what type of care you require, our What type of care do I need? tool can help.
Why families in London choose Agincare
Families in London choose Agincare because our live-in care support, home care services, and care homes are all fully managed. This ensures peace of mind and continuity of care. All our carers are fully trained, regularly upskilled, and supported by robust compliance systems to ensure safe, professional, and consistent care at all times. Our 24 hour live-in care and home care services are CQC-regulated and rated “Good,” supported by excellent Trustpilot reviews and delivered by award-winning teams with years of experience.
Through our local knowledge and partnerships with community organisations in London, including St George’s Hospital, King’s College Hospital, St Mary’s Hospital, and Royal London Hospital, we provide seamless support during hospital transitions and everyday care. With Agincare, you benefit from continuity, one-to-one attention, and cost-effective care. This allows your loved one to remain independent at home or enjoy the comfort of our high-quality care homes, depending on their individual needs. Ongoing weekly check-ins, visits from your Care Coordinator, and a 24/7 emergency service ensure reassurance and consistent, high-quality care every day.
One of England’s largest and most trusted care providers
Rated Excellent on Trustpilot
Person centred care plan and risk assessment
24/7 updates on your care via our app
Flexible visits and trial period
Receive a designated local Care Coordinator
Support for varying levels of need, including palliative care
We are local to London. You can talk to us in person.
No lengthy contracts or exit fees
Agincare Trustpilot Reviews
How to arrange care
Finding care can feel overwhelming, but we have made it simple. With these easy steps, Agincare can provide high-quality support to you or your loved ones – often in as little as 24 hours.
Testimonials from families in London
Meet your London team
How fully managed services at Agincare differ to a care agency in London
Fully managed live-in care services and residential care homes in London means that Agincare handles every aspect of your care, from contracts to day-to-day delivery. You receive a personalised care plan and risk assessment, with support from a dedicated Care Coordinator who ensures your routine, preferences, and needs are prioritised.
Unlike many care agencies in London, where families often have to arrange contracts, manage schedules, and supervise self-employed carers, Agincare’s fully managed service guarantees consistency, quality, and peace of mind. All our carers are fully trained, regularly supervised, and supported to provide safe, professional care in line with CQC regulations. You also have access to a 24/7 on-call line, safeguarding oversight, and backup carers if someone is unavailable.
If you’re searching for a care agency, choosing Agincare ensures continuity and one-to-one attention. This ensures that every element of your live-in care or care home experience is handled by experienced professionals. If you’re considering care in London, our fully managed approach offers the peace of mind and high-quality support many families prefer.

Frequently asked questions
The cost of live-in care in London depends on the level of support you need. To give you an exact quote, we’ll first carry out a free, no-obligation care assessment, which you can book through our team of expert home-care advisors.
At Agincare, we’re always upfront and transparent about pricing. What we agree after your assessment is exactly what you’ll pay—no hidden fees or long notice periods.
Live-in care, which provides round-the-clock support, can cost from as little as £1,200 per week. While live-in care is typically more than home care, it can be more affordable than paying hourly or moving into a residential care home when 24-hour assistance is needed. Use our live-in care cost calculator to find out costs for the support you need.
As a fully managed provider, you also won’t need to worry about paying your care workers’ holiday pay, agency fees, or retainers—whether you choose hourly home care or live-in care. If you are paying too much with your current care provider, our care cost savings tool can tell you how much you could save on care costs by switching to Agincare.
Our all-inclusive care home fees in London begin at £895 per week. This price includes accommodation, 24-hour tailored residential or nursing care, freshly cooked meals, laundry, and a variety of activities and outings.
An accurate quote for our London nursing homes is contingent upon a free, no-obligation care assessment after you’ve visited the home of your choice.
To get started, contact our team of care experts today.
Yes, you may be able to use local authority or NHS funding to help pay for care, depending on your financial situation and care needs. Your care team can guide you through eligibility, available funding options, and how to combine them with private care contributions if needed.
Care in London can often be arranged quickly, with some cases starting within 24 hours. Our team works promptly to assess needs, match a suitable carer, and put a personalised care plan in place, ensuring support is in place as soon as possible for you or your loved one.
Yes, you can meet your live-in carer before they start. We carefully arrange introductions so you and your family can get to know the carer, ask questions, and ensure a comfortable, compatible match before care begins.
Yes, all Agincare carers can speak English. They meet a required standard to ensure clear communication, understanding of care instructions, and friendly interaction. This gives you confidence and peace of mind, knowing your carer can communicate effectively while providing safe, high-quality support.
To get started, call our expert team of care advisors today to discuss your care needs and to book a free, no-obligation care assessment at a convenient time and date to you. They will take the time to get to know you and what level of support you require before putting you in contact with an assessor.
The assessor will normally visit you at home before putting together a bespoke care plan that suits your individual requirements. They will also agree a start date.
Once you start, you will receive ongoing support from your local office team in London and a designated Field Care Supervisor who will provide regular check ins to ensure you are happy with your care.
At Agincare, we provide mandatory training for all our care workers that includes modules on moving and handling, basic life support and first aid, communication, food hygiene, health and safety awareness and more. We also provide more specialist training to support people requiring specific levels of care, such as dementia, Alzheimer’s, palliative and end of life care.
All of our care workers are trained by our in-house training provider, Training Now. They are experts in health and social care training; rated Good by Ofsted and endorsed by Skills for Care.
In addition to mandatory training, our care teams have access to apprenticeships and short courses that enable them to develop their skills and progress in their careers.
We provide live-in care across the whole of London, from the city centre to the surrounding neighbourhoods and suburbs.
For live-in care, our team also supports people in many of the nearby villages and towns, including Islington, Barnet, Tottenham, Croydon, Wimbledon, Sutton, Barking, Ealing, Uxbridge, Brentford, and Kingston upon Thames, as well as other communities throughout London.
Wherever you are in and around London, our friendly care team can arrange a free, no-obligation assessment to discuss the at-home care that’s right for you.
If your private carer has time off, Agincare can provide short-term respite care to ensure your support continues without interruption. A trained carer will step in for the duration needed, giving you or your family peace of mind while maintaining routines, safety, and personalised care at home.
Yes, Agincare provides specialised dementia care in London. Our caregivers are trained in specialist dementia care, supporting people at all stages of the condition with personalised routines, reassurance, and safe supervision. This ensures comfort, independence, and dignity at home, while giving families in London peace of mind knowing their loved one is in expert hands.
In our London care homes, some people like the structure of three-square meals a day, while others prefer to eat smaller portions at mealtimes and snack in between. When you move into our home, our chef will spend time getting to know your personal preferences and favourite dishes.
All our care homes cater for a range of dietary needs, from gluten-free to vegetarian and vegan. The chefs use local and seasonal ingredients as much as possible in designing their nutritionally balanced menus.
If you would like to view our care home in London, then don’t hesitate to give us a call and we would be happy to arrange a no obligation home visit.
Alternatively, we have regular coffee mornings where anyone is able to pop in. This is a great opportunity to get to know our local team and residents.

Areas we cover near London
We provide a wide range of care services such as live-in care, home care, complex care, respite care, and 24-hour care across London and surrounding areas. Our services are also available in nearby towns and villages, including:
- Croydon
- Barnet
- Ealing
- Bromley
- Newham
- Hackney
- Plus many more
For families in these areas, our trained carers offer personalised, compassionate support to help loved ones remain safe, independent, and well cared for at home.
Where can you find us?
You’re welcome to visit one of our London branches to discuss your care requirements with our specialist care team:
Phone line hours: Weekdays 8am–6pm, Saturdays 9am–1pm
Call your local team in London today to discuss your care needs
Proudly CQC-rated ‘Good’ and rated Excellent on Trustpilot for outstanding care.
Download our Brochure
Read our brochure for comprehensive details across all care services offered by Agincare.
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