Home care in Newcastle Under Lyme
Delivering flexible care and support to people at home since 1986.
Our local home care team in Newcastle Under Lyme provides flexible home care visits that support you to continue living independently in your own home.
Visits can start from as little as 30 minutes per week with the option to increase or decrease them any time.
With our fully managed home care service, you can receive bespoke high-quality care and support from an expert team of care workers, coordinators and care professionals. They will oversee your care and ensure you are receiving the exact support you need.
They will also take time to get to know you before creating a bespoke care plan based on your needs and preferences. Not sure if home care is right for you? No problem. We also offer a flexible trial period that allows you to take your time; with the option to cancel any time.
Our services
Our home care team in Newcastle Under Lyme is made up of compassionate, highly-trained care professionals ready to support you, whatever your needs and aspirations. This could be personal care, household tasks, trips out, or just enjoying a little companionship.
All of our care workers receive specialist training to support a variety of care needs even if there are complex conditions involved, including individuals living with dementia and Alzheimer’s. With support from our expert home care workers in Newcastle Under Lyme, you can rest assured that the right support is there for you, delivered by a team that truly cares.
Visit us in branch
Visit our local branch in Newcastle Under Lyme to talk to a care expert.
Our office team are available during normal working hours to answer your questions and help you set up bespoke domiciliary care at home.
Why Agincare?
We are a family-owned care provider, trusted by families to deliver reliable, high-quality care since 1986. Our bespoke, fully-managed service is regulated and rated by the Care Quality Commission (CQC).
One of England’s largest and trusted care providers
Rated Excellent on Trustpilot
Person centred care plan and risk assessment
24/7 updates on your care via our app
Flexible visits and trial period
Receive a designated local Care Coordinator
Support for varying levels of need, including palliative care
We are local. Talk to us in person.
No lengthy contracts or exit fees
Frequently asked questions
The cost of home care in Newcastle Under Lyme is dependent on the level of support you require. To give you an exact quote, we must first conduct a free, no-obligation care assessment which can be booked through our team of expert home care advisors.
Home care however, is the cheapest care option available. Unlike other support options such as a care home or live-in care, where you are charged on a daily or weekly rate, with home care you only pay for the support you receive. Live-in care for example can cost over £1000 per week with you paying for the time your care worker is with you, even if you don’t need any particular care support. In comparison, home care averages about £25 per hour and can be as little or as often as you need.
What’s more, with Agincare, you don’t have to worry about paying your care workers holiday, agency fees, or retainers. This is a common expense many don’t realise when looking to an introductory agency for care support. An agency simply puts you in touch with a care worker, leaving you, in many cases, to become their employer. Agincare is different. We are fully managed, meaning we employ all of our care workers, ensuring they are fully trained and available when you need them.
To arrange home care in Newcastle Under Lyme, all you have to do is call our expert team of care advisors today. They will take the time to get to know you and what level of support you require before booking your free, no-obligation care assessment.
An assessor will normally visit you at home before putting together a bespoke care plan that suit your individual requirements. They will also agree a start date.
Once you start, you will receive ongoing support from your local office team in Newcastle Under Lyme and a designated Care Coordinator who will provide regular check ins to ensure you are happy with your care.
As your circumstances change, our home care service will change too. Whether that’s more visits, a move to 24-hour care at home from our live-in care team, or moving into one of our care homes, our team will guide you towards the best support for you.
We are proud to be a fully managed service. That means we employ and train our care workers, ensuring there is always professional support there for you when you need it.
We provide mandatory training for all our care workers including modules on moving and handling, basic life support and first aid, communication, food hygiene, health and safety awareness and more. We also provide more specialist training to support people requiring specific levels of care, such as dementia, Alzheimer’s, palliative and end of life care.
All of our care workers are trained by our in-house training provider, Training Now. They are experts in Health and Social Care training; rated Good by Ofsted and endorsed by Skills for Care. In addition to mandatory training, our care teams have access to apprenticeships and short courses that enable them to develop their skills and progress in their careers.
Ensuring continuity of care for you is extremely important to us. That’s why your local Care Coordinator will work hard to ensure your care visits are allocated to an individual or small team of care workers; meaning they can get to know you and your care workers can get to know each other.
We also ensure that the care team supporting you have the skills and experience needed to meet your care needs as well as taking into account shared interests, hobbies and values. This means that, when you start your home care package, you can be reassured that you will receive consistent support from a team of well-matched, competent and compassionate care workers who truly understand your needs and wishes.
Our expert care advisors and local office team can put care and support in place within 24-hours. This will begin with a care assessment that allows us to understand your needs and wishes, as well as the number of visits and level of support you will require. You will then receive a bespoke care plan and quote.
Our care experts will put the care package in place and will work in collaboration with health care professionals and local authorities to make sure you’re receiving the care as quickly as possible.
Our expert team in Newcastle Under Lyme provides a wide range of home care services tailored to your specific needs and aspirations. This could include personal care such as:
– Assistance getting up and going to bed
– Support with washing, bathing and dressing
– Assisting with visits to the toilet or changing incontinence aids
– Help with housework, including washing up, cleaning and laundry
– Cooking meals and help with feeding
– Managing and administering medication
Our care teams can also support you to achieve your goals and enable you to continue doing what matters most. Whether you need a little companionship, want to get out and about, or just want some support when visiting family and friends, our expert home care workers can help.