When life changes because of injury or illness, it can feel as though everything becomes focused on care arrangements and clinical needs. Our approach is different. We support people to rebuild confidence, independence and purpose, not just to receive care, but to live a full and meaningful life.
This page is for you, whether you are living with a complex injury, supporting a loved one, or beginning a journey that feels unfamiliar and overwhelming. We work alongside you to create the right support around your life, your goals and your future.
No two people are the same, and neither are their needs. Your support is designed around who you are, how you live, and what matters most to you.
We take time to understand your routines, preferences, relationships and aspirations. Support is flexible and responsive, adapting as your needs change and as you move forward. Whether you require intensive support or are working towards greater independence, we focus on what works for you.
How we support you
Whatever your needs and goals, we will build a support plan around you and the life you want to live. We can provide personal care, live in or visiting support, and clinically guided care where required, delivered by a consistent team trained to meet your needs. As things change, we review and adapt your support so you feel safe, confident and in control.
Your care plan might include:
We can support therapy and rehabilitation goals in day to day life, helping you practise routines and activities that build strength, confidence and independence. We work alongside your wider team where needed, so everyone is aligned to the same plan. Your programme is shaped around what matters to you, with progress reviewed and adjusted as you improve.
We provide respectful support with everyday tasks, such as washing, dressing, meals, medication routines and keeping on top of the day ahead. Support is delivered at the right level for you, promoting independence wherever possible rather than doing everything for you. We focus on consistency, dignity and helping you feel comfortable and in control at home.
We help you set meaningful goals and break them down into realistic steps, whether that is getting out more, rebuilding routines, returning to education or work, or taking up hobbies again. Your goals are built into your support plan, so progress happens through small everyday actions. We review regularly so the plan stays relevant as your needs and ambitions change.
We support safe movement and transfers, using the right techniques and equipment to reduce risk and protect your comfort. This can include support with walking, wheelchair use, stairs, getting in and out of bed, or accessing the community safely. We plan activities around fatigue, pain and routines, so you can do more while still feeling secure.
A change in health or injury affects the whole family, not just the individual. We provide steady, reassuring support that helps reduce anxiety, rebuild confidence and create a sense of normality at home. We also work in a way that supports family life, so relatives can focus on being family, with clear communication and consistent routines.
Whether you are leaving hospital, adjusting to a new diagnosis or injury, or looking for more stability in your care, we can step in and build support around you. We work at your pace, putting the right team in place and adapting support as your needs change. The focus is always on helping you feel safe, confident and able to live life on your terms.
Every person’s situation is different, which is why we work alongside a network of professionals and therapists to support your recovery and wellbeing. This can include physiotherapists, occupational therapists, speech and language therapists, neuropsychology and rehabilitation teams, as well as community clinicians, education settings and equipment specialists where needed.
These services are designed around you and your goals rather than a one size fits all approach.
Specialist therapies and recovery support
Physiotherapy and movement support
Hydrotherapy sessions for pain relief and strength
Occupational therapy to build daily living skills
Speech and language therapy and cognitive support
Supporting recovery and rehabilitation
Rehabilitation is not just about treatment, it is about regaining confidence, rebuilding skills and moving towards the life you want.
We support rehabilitation at every stage, whether that means structured therapy programmes, ongoing clinical input, or integrating therapeutic goals into everyday life. Progress is reviewed regularly, ensuring support remains appropriate, effective and aligned with your personal goals.
Working alongside your family
We understand that injury and illness affect the whole family. We support families and loved ones, helping them feel informed, involved and reassured.
Clear communication, consistency and trust sit at the heart of our approach. Families are valued as partners in care, with their knowledge and experience respected at every stage.
Planning for the future
Life beyond care is about looking forward. As your needs change, your support evolves with you. We work closely with your wider professional team to ensure continuity, stability and long-term planning.
Whether your focus is recovery, adaptation or lifelong support, we are here to help you feel confident about the future and supported every step of the way.
The right support is not just about meeting needs, it is about opening up life again. When care is consistent, well planned and built around what matters to you, it becomes possible to rebuild confidence, try new things and get back to the moments that make life feel normal.
Our case studies show what this looks like in practice, whether that is Brendon returning to Benidorm, Richard and Louise enjoying time at the coast, or Nick visiting the Transformers exhibition in London. These are the successes that matter, and they are made possible by care that enables independence, choice and real life experiences.
Here is what people say about us, in their own words, from families and professionals who have seen the difference the right support can make.
I have always found the service provided and standards to be very high. The care my wife has received has been extremely good. Her regular carers have an excellent connection with her and act above and beyond the call of duty. Any problems I have
encountered have been very minor and dealt with right away.
(January 2026)
The support that we as a family received from up to, during, and after the cessation of the wrap around service provided by Agincare was excellent. We experienced a very attentive, empathetic and professional service. As for the wrap around care itself, it was incredibly valuable to us. Both carers provided were exceptionally good with Mum – had this care not been available to her, she would most likely have been discharged from the hospital and put in danger.
(December 2025)
I have been very impressed with the care provided by Agincare. The staff are not only friendly and approachable but also highly competent, knowledgeable, and excellent communicators. My sister’s care plan, along with its ongoing updates, has always been explained clearly and concisely, which gives me great confidence and peace of mind.
(October 2025)
From my initial enquiry to the provision of a very successful care plan and carer, all went very well. This is a well organised and coordinated firm which is professional and quick in its approach to the provision of care.
Call our expert care advisors today to get started. They will be assigned to you and will be your single point of contact throughout the process of arranging care. They will take time to fully understand your situation, support you to find the type of care you need, and help you overcome any challenges you’re facing.
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Book your free assessment
Your care advisor will arrange a free no obligation care assessment at a convenient time for you or your loved one. Our qualified trusted assessor will visit to get to know you and your loved one, your needs and what level of support is best suited for you.
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Start your care
Your local, highly trained care team will help you manage the transition to receiving care from us; whether you are looking to start immediately or are planning for the future. Your designated Field Care Supervisor will be there on the first day and will always be at the end of the phone should you need advice or support.
