Agincare is one of England’s largest and longest-standing family-owned care providers, delivering trusted, person-centred care for almost 40 years. Today, we support more than 6,000 people nationwide through 150 CQC registered services, backed by a workforce of over 5,000 dedicated care professionals.
Our breadth of provision spans care and nursing homes, live in care, home care, extra care housing, children’s services, and supported living. This range gives us the flexibility, clinical oversight and continuity needed to support people with highly complex, long term or fluctuating needs.
For case managers, solicitors, insurers and commissioners, we understand the pressure of securing clinically robust, cost-effective and sustainable care packages for clients following catastrophic or life-changing injury.
Agincare meets a gap in the market. Few providers combine specialist complex-care capability with the governance, resilience and nationwide reach of a major organisation. We do both. Our local teams deliver personalised, consistent care, while our national infrastructure provides the assurance, stability and quality oversight professionals depend on.
Challenges for Case Managers and Solicitors
Professionals managing catastrophic injury cases face multiple, interconnected challenges:
Delays in hospital discharge caused by limited care availability
Difficulty sourcing specialist providers with the required expertise
Fragmented interim care resulting in regression or readmission
Pressure to balance cost efficiency with high standards of quality
Lack of continuity of care, leading to client anxiety and instability
Limited guidance through medical, legal, and financial systems for families
Insufficient outcome reporting to support effective case management
Solutions and our service pillars
Agincare’s model is built around seven core service pillars that directly address the most pressing challenges faced by case managers and legal professionals. Each pillar reflects our experience, clinical governance, and ability to mobilise complex care packages rapidly and sustainably.
Over the past year…
advanced training workshops and specialist courses delivered to our teams
saved weekly on care costs through reablement and reduced care needs
Registered Nurses providing team training
clients successfully reduced care hours through reablement
Our promise
- Clinically led, person-centred care tailored to each individual
- Fast mobilisation, with support in place within 48 hours
- Consistent, stable workforce ensuring continuity of care
- Evidence-based outcomes trusted by courts and insurers
- Specialist provision for children, young people, and complex care needs
- Proven track record of long-term trust and stability
Why Agincare?
Agincare stands out as a trusted partner for case managers seeking reliability, governance, and clinical assurance. As a family-owned and self-funded organisation, we are free from investor or shareholder influence. This independence means our focus remains firmly on clinical quality, workforce stability, and long-term outcomes, not short-term financial targets.
Our structure allows us to combine local knowledge with national infrastructure, offering a level of responsiveness, governance, and sustainability rarely matched in the catastrophic injury care sector.
National reach with local delivery, offering operational coverage across England through regional hubs that ensure continuity and community connection.
Clinically led governance with oversight from Registered Nurses and Clinical Leads to maintain safety and quality in complex care.
Proven partnership record, trusted by law firms, case managers, and commissioners across multiple sectors.
Scalable care models that flex from short-term interim support to lifelong 24-hour packages.
Transparent outcomes demonstrating measurable improvements in independence, wellbeing, and cost-effectiveness.
Ethically independent as a family-owned organisation focused on clinical need rather than investor return.
Responsible and sustainable delivery, with awareness of growing demand and budget pressures.
Additional Value for Legal Professionals
Beyond delivering care, Agincare adds measurable professional value in the following areas:
Advocacy & Negotiation
- Active advocacy with commissioners to secure appropriate, cost-effective arrangements (e.g. challenging inefficient council funding).
- Willingness to present alternative models that prioritise client outcomes and family stability.
Multi-Agency Fluency
- Skilled coordination with social services, NHS teams, safeguarding bodies, and police protocols.
- Reduces transition delays and ensures continuity across complex systems.
Cost Efficiency & NHS Savings
- Proven ability to generate NHS savings through stable care and reablement.
- Live-in models provide cost-effective alternatives to multiple hourly care rotas.
Workforce Professional Depth
- Workforce includes Registered Nurses, internationally trained nurses, and a paramedic within live-in teams.
- Enables higher-acuity care without immediate escalation to nursing placements.
Life Outcomes Beyond Health
- Evidence of broader, court-relevant outcomes: independent travel, parenting support, budgeting, and community reintegration.
Contractual Flexibility
- Flexible contracting that aligns with interim payments and evolving case needs.
- Low contractual risk for commissioners and funders.
Why partner with us
For solicitors and case managers, partnering with Agincare means working with a care provider who understands the legal, clinical, and operational frameworks that underpin catastrophic injury claims. We deliver credible, court-ready reporting, while ensuring clients and families experience continuity, safety, and independence.
Here’s how Agincare could benefit you:
Our partnerships
Agincare works in partnership with the NHS, Clinical Commissioning Groups, solicitors, and case management professionals to ensure every client receives safe, effective, and sustainable care. With over 150 contracts, we deliver clinically led, evidence-based, and person-centred support, tailored to each individual’s needs.
Our approach respects the distinct roles and responsibilities of each professional, maintaining independence, impartiality, and transparency throughout the care process. By working in partnership, we ensure continuity of care, timely decision-making, and outcomes that are both legally and clinically robust.
These collaborations allow us to provide tailored care solutions, from interim packages to long-term complex care, while supporting case managers and solicitors with clear reporting, measurable outcomes, and ongoing communication.
Contact Us
We welcome the opportunity to collaborate with you in supporting catastrophic injury clients. At Agincare, we understand the complexity of these cases and the importance of delivering care that is clinically safe, cost-effective, and person-centred.
Adams Story
I’ve always known that life can change in an instant, but it first hit home many years ago when my dad was involved in a serious accident. Twenty one years later, my friend Grant suffered a catastrophic injury that resulted in a brain injury. Although I wasn’t directly involved in a lot of Grant’s care, I saw the impact it had on him and those around him, and I was very aware of the challenges he faced. Those two moments, separated by more than two decades yet equally life changing, have shaped how I see the world and the work I do today.
When you’ve witnessed people you care about go through such profound and difficult experiences, it makes you reflect on what really matters and just how vital the right care and support can be.
Over the years, Agincare has raised thousands of pounds for the charities that supported Grant and so many others. That journey inspired us to create our catastrophic injury partnership. As someone who owns a care company, I’m grateful to be in a position to make a meaningful difference. These experiences, stretched across much of my life, have made me more determined than ever to help people navigating incredibly challenging times.
Ultimately, I just want to ensure people receive the care and support they need when it matters most, because I’ve seen first hand the difference that good care can make.
Get In Touch
To discuss how we can partner with your firm or your clients, please contact us:
Adam Luckhurst
Director and Shareholder – Agincare
Email: [email protected]
Call us today: 0808 1756597
We can arrange an initial consultation to review your client’s needs, discuss tailored care plans, and demonstrate how our national reach, clinical expertise, and fully managed service provide reliable, efficient, and person-centred support.
Case Studies
Our work consistently demonstrates that stable, person-centred care can transform both individual lives and system performance.
Emily’s Story
Rapid mobilisation restored trust, stabilised health needs, and enabled social reintegration, allowing family members to resume employment. You can find out more about Emily’s story here:
Other case studies
Each example shows Agincare’s dual commitment: improving quality of life for clients and providing documented, defensible outcomes that support legal and funding decisions.
