Multiple sclerosis is a neurological condition that affects the brain and spinal cord, impacting how messages are sent between the brain and the body.
Multiple sclerosis is not an illness or a sign of weakness. It simply means that the immune system can attack the protective covering of nerve fibres, causing communication between the brain and body to be disrupted. Every person with multiple sclerosis experiences it differently, with varying symptoms, progression, and effects on daily life.
Our experienced care professionals offer flexible support through live-in care, home care, and our care and nursing homes. We adapt our approach to each person’s individual needs, triggers, and routines to provide reassurance, comfort, and consistency.
If your needs change or become more complex, we are fully equipped to adjust the level and type of support to suit your circumstances, ensuring that you or your loved one continues to live safely, confidently, and with dignity and respect.
What is Multiple Sclerosis care?
Multiple sclerosis is a neurological condition that affects the brain and spinal cord, causing a range of symptoms including fatigue, muscle weakness, mobility challenges, and difficulties with balance and coordination. Care for people living with multiple sclerosis provides personalised support to help manage these symptoms, maintain independence, and live safely and confidently.
Our multiple sclerosis care services are designed to promote wellbeing, mobility, and quality of life. Depending on your needs, care may include 24-hour live-in support for ongoing assistance, regular home care visits for daily support, or tailored care within one of our care and nursing homes.
From symptom management and medication support to personal care, emotional reassurance, and companionship, we adapt our approach to ensure comfort, dignity, and consistency at every stage of life.
Our Multiple Sclerosis support services
Our multiple sclerosis support services are designed to provide the best care for people living with multiple sclerosis, built entirely around each person’s unique needs, preferences, and goals. We create personalised care plans that focus on symptom management, independence, and quality of life, ensuring you or your loved one receives the right level of support at every stage of the condition.
Specialist Multiple Sclerosis care
Our specialist multiple sclerosis care supports people with a wide range of needs, including those living with relapsing-remitting, primary progressive, or secondary progressive MS, as well as co-occurring neurological conditions, mobility challenges, or additional health concerns. Every care plan is tailored to the individual’s medical, physical, and emotional needs to ensure the best outcomes, independence, and quality of life.
Local Authority and NHS Partnerships
Agincare works closely with local authorities and the NHS to help people access the right level of support for multiple sclerosis and related needs. We partner with over 60 local authorities and NHS trusts across England, providing fully managed, tailored care packages. These partnerships ensure continuity of care, allowing individuals to access expert support in the community and benefit from a structured, supportive environment with the right interventions and ongoing assistance.
Nursing Care
We provide expert nursing care as part of our specialist multiple sclerosis services, supporting clients with complex medical, personal, and mobility needs. Our team delivers personalised care including health monitoring, medication management, support with daily living, and assistance with symptom management or neurological challenges, helping clients to live safely, comfortably, and as independently as possible.

Meet Cher – Our Clinical Lead
Cher has enjoyed a long and varied career in health and social care across Europe and the UK. A registered nurse, she set up her own domiciliary care service in Monaco, later expanding it into France, supporting people with complex care needs. Before joining Agincare in April 2023, Cher worked for the DWP in disability analysis and as a Mental Function Champion. Cher oversees the clinical aspects of our live-in care service, including quality assurance, technical competency, and training.
Registered Nurse Care and Nursing Associates
Our specialist multiple sclerosis services are supported by highly trained registered nurses and nursing associates, providing expert care for individuals with complex needs.
Registered nurses deliver personalised clinical care, including support with symptoms, medication management, mobility, and coordination with other healthcare professionals. They ensure that each person’s medical and well being needs are met safely and effectively, supporting independence and quality of life.
Nursing associates work alongside registered nurses to provide day-to-day support, help with personal care and daily living activities, and assist in implementing personalised care plans. Their role bridges clinical care and hands-on support, helping individuals maintain dignity, comfort, and consistency in their care.
Together, our nursing teams provide a seamless approach to multiple sclerosis care, ensuring that both medical and personal needs are met with professionalism, compassion, and expertise.

Costs of Multiple Sclerosis care
The cost of multiple sclerosis care varies depending on the type of service, level of support, and complexity of individual needs. Understanding MS support costs can help you plan and choose the right care for yourself or your loved one.
Our live-in care for multiple sclerosis starts from £1,135 per week, with transparent pricing and tailored quotes based on individual needs. Our experienced care advisers can guide you on paying for MS care and help you explore funding options to ensure the right support is in place.
Already receiving MS care and support? You could be paying more than you need to. Find out quickly with our Cost Savings Calculator, a simple tool that helps you compare your current care costs and see how much you could save with Agincare.
CQC information
When you are looking for information, be sure to visit the Care Quality Commission’s website. The CQC monitors and inspects care services and publish what they find to help you find the best care.
Funding
At Agincare, we work closely with individuals, local authorities, case managers and solicitors to ensure you receive the right funding and support for your needs. Our experienced team can guide you through available options, including local authority funding, NHS continuing healthcare and privately funded care, helping you make informed decisions with confidence and transparency.
Why choose Agincare’s Multiple Sclerosis services?
Our multiple sclerosis services are trusted by thousands of families, local authorities across the country, and the NHS to deliver reliable, high-quality care. Our bespoke, fully-managed service is regulated by the CQC and rated ‘Good’.
One of the largest independent care providers in England, with decades of specialist care experience
Family-owned care provider established in 1986
Rated excellent on Trustpilot
Fully managed care provider
24/7 updates on your package of care via our app
Fully trained live-in care workers directly employed by us
Immediate and emergency starts available
Tailored support for varying levels of need, including specialist nurse-led care for complex conditions
Dedicated care supervisor to oversee your care
No lengthy contracts or exit fees – flexible, transparent support
Offer a range of services including live-in care, home care and care homes
All of our care workers are English-speaking and enhanced DBS checked
Reviews of our services
How to arrange care
Getting started with multiple sclerosis care is simple and obligation‑free. Our step‑by‑step process makes arranging support straightforward and stress‑free:
Our expert team is here to guide you through every step with compassion and clarity, and there is no obligation to proceed.
Frequently asked questions
Multiple Sclerosis, commonly referred to as MS, is a condition that affects the brain and spinal cord, causing a wide range of potential symptoms. It’s a lifelong condition with wide ranging symptoms.
All our care and support workers complete the nationally-recognised care certificate. Specific client needs-led training is taught by internal and external trainers and/or healthcare professionals. We also have an internal ‘Multiple Sclerosis (MS) Awareness and Management’ training programme, covering:
• Awareness of MS
• Person-centred MS care and support
• Promoting self-management
We work with local and national MS organisations and our training company to continually appraise and enhance our training to make sure we are supporting you in the best way possible.
All our care plans are unique to each person, so if your symptoms or needs change we will work with you to adjust your care plan to adjust any change.
Though there is currently no cure for MS, modern medicine can help control the condition and ease many of the symptoms. Many people living with the condition go on to lead long and fulfilling lives.
MS is generally split into two types: with individual relapses (attacks or exacerbations) or with gradual progression.
Someone with relapsing remitting MS will have episodes of new or worsening symptoms, known as relapses.
These typically worsen over a few days, last from days to months, then slowly improve over a similar time period.
The symptoms of a relapse may disappear altogether, with or without treatment, although some symptoms often persist, with repeated attacks happening over several years.
After many years (usually decades), many, but not all, people with relapsing remitting MS go on to develop secondary progressive MS.
In this type of MS, symptoms gradually worsen over time without obvious attacks. Some people continue to have infrequent relapses during this stage.
In primary progressive MS, symptoms gradually worsen and accumulate over several years, and there are no periods of remission, though people often have periods where their condition appears to stabilise.
