Agincare provides specialist catheter care at home, supporting people who need ongoing help managing urinary catheters safely and comfortably.
Our services include flexible home care visits, dedicated live-in care, and, where appropriate, support within care homes.
Our trained care workers provide daily catheter care, hygiene, monitoring and reassurance for people returning home from hospital, those living with long-term or suprapubic catheters, reduced mobility, neurological conditions, dementia, or chronic bladder issues. Their support helps individuals remain independent, safe, and comfortable in familiar surroundings, whether care is needed short term, long term, or alongside wider personal care.
Specialist catheter carers at home
Agincare provides expert catheter care at home through trained care workers who follow personalised care plans tailored to each individual’s routines, preferences and health needs.
Our catheter carers work closely with each person’s medical team, including GPs, district nurses, and family members, to ensure coordinated and safe support.
Care plans are flexible and can be adjusted as needs change, whether the person requires short-term assistance after a hospital stay or long-term support for ongoing catheter management.
With live-in care or home care, our care workers provide practical, dignified support that helps people remain comfortable, independent and confident in their own homes.
What is catheter care?
Catheter care involves supporting individuals who require a catheter to manage their bladder or urinary needs, helping them stay comfortable, healthy, and confident. Care workers assist with a range of tasks, including emptying, changing, and securely managing catheter drainage bags safely and discreetly, as well as maintaining hygiene around the insertion site.
They monitor urine output, colour, and comfort, checking for signs of infection, blockages, leakage, or discomfort, and report any concerns promptly. Proper positioning of the catheter and tubing, along with skin care around the site, helps prevent irritation, soreness, and pressure. They also encourage and monitor fluid intake, support mobility and positioning, and provide night-time reassurance when needed.
Catheter care is integrated into a wider personal care routine, including washing, dressing, and continence support. Caregivers provide emotional reassurance and dignity-led care, helping individuals feel respected and confident. Support can be delivered through home care, live-in care, or care homes, with care workers liaising with district nurses, GPs, and community health teams as required.
How a catheter live-in or home carer can help
Care workers provide practical, hands-on support for individuals with catheters, ensuring daily care is safe, hygienic and dignified.
They help maintain comfort, independence and confidence while monitoring for potential complications and liaising with healthcare professionals as needed.
This includes support with daily catheter hygiene, safe emptying or changing of drainage bags, checking catheter positioning and assisting with mobility, hydration and skin care.
Live-in carers also provide night-time reassurance and support, helping people manage any catheter issues that arise overnight.
With a personalised approach, caregivers reduce the risk of infection and hospitalisation, while promoting dignity and wellbeing.
Daily catheter and hygiene
Catheter carers support safe, dignified day-to-day catheter management, including cleaning around the insertion site and maintaining drainage equipment.
They safely empty or, where agreed, change catheter bags in line with care plans and best practice.
Carers also ensure the catheter and tubing are correctly positioned to prevent pulling or discomfort.
This consistent support helps reduce infection risk, maintain comfort, and give reassurance and dignity to individuals living with a catheter.
Monitoring and early identification of complications
Care workers play a key role in spotting potential issues early to prevent complications or hospital admissions. They monitor urine output, colour and flow, check for blockages or leakage, and observe the skin around the catheter for irritation.
Any signs of infection, discomfort, or other concerns are escalated promptly to healthcare professionals. This monitoring ensures catheter management is safe, effective and responsive to changing needs.
24-hour live-in care for catheters
Live-in care provides continuous, personalised support for people who use catheters, ensuring safety, comfort, and peace of mind around the clock. It is particularly beneficial for individuals who require constant monitoring, assistance with catheter management, or reassurance during the night.
People who may benefit from catheter live-in care include those who need 24-hour support due to complex or long-term catheter use, experience reoccurring infections, blockages, or leakage, or have reduced mobility that makes independent care unsafe. Individuals living with dementia or memory loss may also require live-in care to ensure catheter hygiene and safety checks are not overlooked.
Live-in care is valuable for people with multiple health conditions who need catheter support alongside personal or nursing care, as well as those recovering from surgery or hospital discharge who need short-term intensive assistance. It can also help individuals who live alone and feel anxious or unsafe managing a catheter on their own, providing reassurance and immediate help if issues arise overnight.
A live-in carer can manage daily catheter tasks, monitor for complications, support fluid intake, and integrate catheter care into wider personal care routines. This continuous support ensures dignity, comfort, and safety, giving both the individual and their family confidence that catheter care is consistently managed.
A typical day with a catheter live-in care worker
Living with a catheter can require regular attention and careful hygiene, but with the support of a live-in carer, daily routines can remain comfortable and reassuring. A catheter live-in carer provides consistent, discreet support throughout the day, helping ensure comfort, hygiene and peace of mind. From morning personal care to evening routines, they are there to assist with catheter management while also supporting independence and everyday activities.
Home care support for catheters
Home care visits provide flexible, personalised support for people with catheters, helping them remain safe and comfortable in their own homes. Visits can range from short check-ins to several hours a day, depending on the individual’s needs, providing peace of mind for both the person and their family.
Home care is ideal for those who can manage most daily activities independently but still need support with catheter hygiene, monitoring or occasional assistance with mobility. Care plans are tailored to each individual and can increase in frequency or duration as needs change, ensuring consistent, responsive support without the need for residential care.
Meet Cher – Our Clinical Lead
Cher has enjoyed a long and varied career in health and social care across Europe and the UK. A registered nurse, she set up her own domiciliary care service in Monaco, later expanding it into France, supporting people with complex care needs. Before joining Agincare in April 2023, Cher worked for the DWP in disability analysis and as a Mental Function Champion. Cher oversees the clinical aspects of our live-in care service, including quality assurance, technical competency, and training.
How much does catheter home or live-in care cost?
The cost of catheter care varies depending on each person’s needs, the type of care required, and the number of hours or level of support needed. Factors that can affect pricing include whether the care is needed for a few hours a day, full-day visits, live-in support or additional personal and nursing care alongside catheter management.
Live-in catheter care can often be the most cost effective option for people who require continuous supervision or complex support, as it provides round-the-clock assistance without the need for multiple daily visits.
Typical starting prices for our care services are:
- Home care visits: from £200 per week
- Live-in care: from £920 per week
- Care and nursing homes: from £950 per week
Agincare also provides guidance on funding options and financial support that may be available, helping families make catheter care more affordable. Use our care costs calculator to get a personalised estimate based on your specific needs.
Families can use our online cost of care calculator to get an accurate estimate based on their circumstances. There are also various funding options and financial support schemes available to help manage catheter care costs, making the cost of in-home catheter care more manageable.
By understanding the cost upfront, families can plan effectively and access the support their loved ones need without compromise.
Why choose Agincare for catheter care?
Our catheter care service is trusted by thousands of families, local authorities nationwide and the NHS to deliver reliable, high-quality care. Our bespoke, fully-managed service is regulated by the CQC and rated ‘Good’.
One of the largest independent care providers in England, with decades of specialist care experience
Family-owned care provider established in 1986
Rated excellent on Trustpilot
Fully managed care provider
24/7 updates on your package of care via our app
Fully trained live-in care workers directly employed by us
Immediate and emergency starts available
Tailored support for varying levels of need, including specialist nurse-led care for complex conditions
Dedicated care supervisor to oversee your care
No lengthy contracts or exit fees – flexible, transparent support
Offer a range of services including live-in care, home care and care homes
All of our care workers are English-speaking and enhanced DBS checked
Reviews of our services
How to arrange catheter care
Getting started with catheter care is simple and obligation‑free. Our step‑by‑step process makes arranging care straightforward and stress‑free:
Our expert team is here to guide you through every step with compassion and clarity, and there is no obligation to proceed.
Catheter home and live-in care FAQs
A catheter may require some adjustments to your daily routines, such as regular monitoring, hygiene care and fluid management. Our care workers help make this as comfortable as possible, supporting independence and dignity.
Risks can include infection, blockages, leakage or skin irritation. Trained catheter carers monitor for these signs and escalate concerns promptly to healthcare professionals.
Bag changes depend on individual care plans, type of catheter and medical advice. Catheter caregivers can safely manage emptying and changing in line with these guidelines.
Home care involves scheduled visits for support with hygiene, monitoring and reassurance. Live-in care provides 24-hour assistance for individuals with more complex needs or who require round-the-clock support.
Yes, our care workers liaise closely with healthcare professionals to ensure catheter care is coordinated with any medical or nursing support.
Care plans are flexible. If needs change, support levels can increase and care workers can work with nurses or GPs to adapt care safely.
Agincare can provide emergency or rapid response catheter care at home or through live-in support, depending on emergency.
Yes, carers can safely empty or change catheter bags in line with agreed care plans and best practice guidelines.