Welcome to

Lansdowne Hill Care Home

‘Outstanding’ Swindon care home for older people with dementia and physical health needs.


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Lansdowne Hill Care Home near Swindon, Wiltshire

Lansdowne Hill Care Home is a residential care home set in the beautiful Wiltshire village of Wroughton, four miles south of Swindon. We provide affordable residential, dementia, respite and convalescence care.

We have a wealth of experience of caring for older people with physical and mental health needs, including Parkinson’s disease and the many types of dementia that people are now living with.

People are always at the heart of Lansdowne Hill Care Home.

We’re always striving to provide a person-centred service in everything we do for the residents that reside at Lansdowne Hill. We respect our residents – their dignity and their right to make personal choices.

We offer a wide range of group and one-to-one stimulating, meaningful activity to suit everyone’s taste. Our menu options are taken from residents’ personal choices.

We hold regular meetings with residents, carers and advocates, which inspire our varied menu. Every resident’s nutritional needs are met by our team of dedicated catering and care staff.

Outside Lansdowne Care home

Where is Lansdowne Hill Care Home?

Here in Wroughton, we’re close to the market town of Devizes and the Marlborough Downs. Local amenities such as doctors, dentist, various shops, a library, pubs and hotels are all on our doorstep.

There are also excellent transport links into Swindon town centre and surrounding areas. Junction 15 of the M4 is just two miles away.

An ‘outstanding’ care home

We’re extremely proud that the CQC has given Lansdowne Hill a rating of ‘outstanding’. Its March 2018 inspection report recognised our ‘innovative and exceptional care’.

Only 3% of care homes across the country are rated ‘outstanding’. Lansdowne Hill is the first care home for older people in Swindon to receive such an accolade.

When someone chooses to live at the care home they and their own family members all become part of our extended family.

Our door is always open for a chat, and our quarterly forum provides relatives and advocates with a way to support each other.

Together with our fellow Agincare care and nursing homes, we support John’s Campaign. We have pledged that the families of all our residents are welcome to support them at Lansdowne Hill as often as they are able.

Call us on 01793 812661 to arrange a visit or an informal chat, we’d love to introduce you to the home, our staff and our residents.

Care home facilities

Lansdowne Hill is maintained to a high standard, creating a relaxed and homely environment for all our residents.

Our comfortable, spacious lounges overlook our beautiful gardens, and a secluded courtyard area – all of which are accessible.

A special feature of our garden is our traditional dovecote. It houses several beautiful doves, which our residents are very fond of.

Residents and visitors are welcome at any time. All our care homes have an iPad for residents to use – Skype calls work really well – and for families to use when they visit.

Visitors often bring in their own devices and use our free wi-fi to show loved ones videos and photos and to play games. And our wi-fi has proved very popular with the children of visiting families!

The bedrooms at Lansdowne Hill

There are 46 single bedrooms in Lansdowne Hill, across the ground floor and the first floor. Our first floor is fully accessible, by stairs or a lift.

All our rooms have en-suites or washbasins in the room and rooms without en-suites have accessible bathrooms nearby.

Each bedroom has a TV point, and most of the rooms have a telephone point.

We encourage our residents to personalise their rooms with their own photos and furniture. Personal possessions help residents feel at home, and provide extra stimulation and time for reminiscence.

Our staff

Tracy Brain is the registered manager of Lansdowne Hill near Swindon:

Tracey Brain - Lansdowne care home manager

“I’m incredibly proud of the team here. Caring for the residents of Lansdowne Hill is more than a job – all our staff are friendly, professional and compassionate, whichever role they’re in.

“We’re always looking for ways to improve and really value the meaningful and caring relationships we have with our residents and their families.

“Lansdowne Hill is a home for life, and we do everything we can so our residents feel completely safe, cared-for and happy. We work hard to support them to have choice and control over their lives as much as possible, as their needs change.”

Some examples of how our staff go the extra mile for our residents:

  • A staff member had watched a television programme about a robotic dog and the impact it had on a people living in a care home. The robotic dog responded to instructions and commands such as sit, lie down, speak and beg and its ears pricked up when spoken to.

The staff member did some research and bought a robotic dog, named Biscuit. Biscuit has made such a positive impact on the happiness of our residents, creating smiles and laughter (and tears) to all that come into contact with him.

  • One staff member takes items of residents’ clothing home to repair, replacing missing buttons and zips
  • Another member of staff will always bring back local delicacies for one of our residents when she goes back home to Newcastle
  • Many staff go shopping in their own time for residents

living area lansdowne care home

Staff training

All our staff go on an intensive three-day Agincare induction and training before starting at Lansdowne Hill.

Social activities

We like to work with our residents to plan our activities and outings.

This could be anything from local events and trips to the seaside, to welcoming alpacas and mobile clothing shops into the home (not necessarily at the same time!).

We also liaise with local schools and entertainers to arrange regular visits to Lansdowne Hill.

The care home is regularly involved with local events and occasions. We are very proud to be so involved in and connected to the local community. Representatives from our local church visit regularly, and we also have a weekly GP clinic.

We can also provide:

  • Twice-weekly hairdressing sessions from two different hairdressers. Three residents also have their own hairdressers visit them here weekly
  • Chiropodist services
  • Dentist and optician visits

Food and nutrition

Good, wholesome home-cooked food is essential at a care home.

We have an experienced catering staff, who prepare a great variety of traditional home-cooked meals. They always ask for feedback from our residents, including through our residents’ forum, and are more than willing to adapt menus.

Our kitchen staff have received a 5* ‘Very Good’ rating from Environmental Health.

Mealtimes are really important to us. We have a large spacious downstairs lounge area with a bar to have parties in.

We encourage our residents to eat together as there are so many social and nutritional benefits. However, people can choose to eat their meals in private too, if they prefer.

We have picture and written menus. However, we always re-offer before serving, to check our residents haven’t changed their minds about what they’d like to eat.

If you’d like to find out more about Lansdowne Hill and how we could support you or a loved-one, call us on 01793 812661.

Take the tour
Features
  • 46 single bedrooms
  • All bedrooms have en-suites or washbasins in the room
  • 24-hour call system and experienced staff
  • Good, wholesome home-cooked food
  • Weekly GP clinic
  • Dovecote with beautiful doves
  • Visitors welcome any time
  • Twice-weekly hairdressing sessions
  • Regular visits from local church representatives
What our residents, their family and friends say about Lansdowne Hill Care Home

Our Dad was discharged from GWH to Lansdowne Hill Care Home and was made welcome from day one. The staff were amazing and treated him with so much respect and dignity. Nothing was too much trouble during his stay.

Jane B – Daughter-in-law of Resident

From the moment my nan arrived, she was made to feel at home, we are a very close family and this was something we never wanted. The entire staff are committed to providing a caring service for all and you only have to step inside the door to feel the warmth and care they provide day and night.

Karen B – Granddaughter of Resident

Putting our nan in a home was the last thing any of us wanted and of course, choosing a home was something we had to do as a family. We all feel that Lansdowne Hill Care Home is the best place for nan as she is cared for beautifully.

Demi C – Great-Granddaughter of Resident

The care my dad has received during the two years he has been here has been fantastic. The staff are all very polite, caring and friendly.

A G – Daughter of Resident

Find Us

Address

Wharf Road WroughtonWiltshire SN4 9LF

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