We employ some 4,000 frontline care staff across England. They provide care in people’s homes (through home care and live-in care) and in more than 20 care and nursing homes.
We are following the latest Government guidance (15 December 2022) regarding recent relaxation on the mandatory use of face masks, alongside other PPE and infection, prevention and control measures.
Under these guidelines, each service location will have autonomy to risk assess use/non use of face masks according to their own particular circumstances. However there remain a number of circumstances where it is recommended that care workers and visitors to care settings wear masks to minimise the risk of transmission of COVID-19.
We will ensure residents and their loved ones understand the revised guidance and we will address any concerns or preferences they may have.
Our CEO Raina Summerson:
We always take our caring responsibilities extremely seriously. We are keeping fully up-to-date with official advice, making sure that all our staff understand and follow the very latest COVID-19 guidance for social or community care and residential settings. The wellbeing of our clients and staff is our highest priority.
We are monitoring all our services and receiving regular updates from managers and staff on their well-being and that of the people they support. I would like to reassure people that we have robust policies and procedures in place, including business continuity and contingency planning with our public sector health and social care partners and the government’s Covid-19 Action Plan for Adult Social Care is kept under review.
The Department of Health and Social Care is maintains support in the distribution of supplies including face masks and other essential personal protective equipment (PPE) to all care providers. Agincare remains equipped to continue to care for those who have, or are suspected of having coronavirus-type symptoms, and care and support staff will ensure all PPE is worn and disposed of in line with current guidance.
Agincare care staff are given comprehensive social care training from our training partner Training Now that includes correct usage of PPE.
Read about PPE requirements in care home and home care settings.
Find Covid-19 Government guidance for care home visiting and infection prevention and control guidelines.
The general hygiene principles everyone should be following include: