The following three methods help us provide the best quality of care possible to our customers.
1) We are fully managed and regulated
We are proud to be a fully managed and regulated service under the Care Quality Commission (CQC). We are dedicated to being open with current and future clients. Working with the CQC gives assurance that we are held to high quality standards and are held accountable for those in our care.
What does fully managed and regulated care mean?
In simple terms, a fully managed and regulated service is monitored by the CQC and is held accountable for the care that is given by their care staff. While other care services – such as introductory services – are available, they offer less protection and fewer guarantees for the same price.
A regulated service
Is held accountable for the actions of its care staff by the CQC
Is subject to spot checks by the CQC
Employs its own care staff
Provides specialist training to its care staff to meet the needs of those in their care
Can work with local authorities providing care services
Conducts a full DBS check on all staff and updated checks throughout their employment
A non-regulated service
Leaves the responsibility for the care with the individual taking out the service
Uses self-employed care staff
Does not provide specialist training
Can not work with local authorities
Carries out a DBS check at the start of employment, but does not follow up with regular checks
There is a common misconception that a fully managed and regulated service is more expensive than non-regulated care. However, in most cases, it is the same price, if not cheaper.
By choosing a fully managed and regulated care service like Agincare, you have the security that you or your loved one will receive high-quality care. You’ll also have the reassurance that there are procedures in place under the CQC to ensure the health and well-being of everyone in our care.
Choosing a non-regulated service may initially seem like the quicker, easier choice. However, in the long run, you have little to no protection and no assurance of receiving high-quality care.