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Outstanding - CQC Awards Lansdowne Care Home

Date Published: 
Thursday, May 24, 2018 - 17:00

Lansdowne Hill Care Home in Wroughton, Swindon is celebrating after receiving an overall ‘Outstanding’ rating from the Care Quality Commission (CQC), following an unannounced inspection. 

Under the CQC’s programme of inspections, all adult social care services are given a rating according to whether they are safe, effective, caring, responsive and well led. Outstanding is the highest available rating and is awarded by the CQC to recognise ‘innovative and exceptional care.’  

In its summary of Lansdowne Hill, the CQC said that “people were at the heart of Lansdowne Hill” and that “the atmosphere was one of calmness, order and positivity. This enabled staff to embed a strong culture that valued people. Relatives and staff and promoted a caring ethos”.

Residents, families and visiting professionals gave very positive feedback about the home, with the inspector saying that “there was a very high level of confidence in the leadership and management of the service expressed by people, relatives and external professionals”

Tracey Brain Registered Manager, said: “We are  absolutely  delighted  to have received an overall outstanding rating from CQC. This rating has recognised the fantastic  care and support the staff provide to  the residents within our home. A committed and dedicated staff team that I am very proud to be a part of.”

Group Chief Executive and Nominated Individual for the service, Raina Summerson, added “The whole of Agincare is very proud of the team at Lansdowne Hill and their fantastic achievement here, which recognises the quality care they provide that makes such a difference to peoples’ lives. It is Managers and teams like this who keep social care provision going across the country, amidst the challenging times we are facing, and the fact that this CQC report acknowledges and helps highlight the amazing work they do is also appreciated.”

Lansdowne Hill provides residential care for up to 46 older people, including those living with dementia, and works closely with Swindon local authority and Clinical Commissioning Group. The home welcomes contact at any time from visitors, relatives and potential new staff who may want to learn more about care home life.

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