The greatest learning our staff can receive is that provided by the people using the services, and their family and friends. Our person-centred approach to care is focussed around each individual and their family.
We really get to know everyone so we can help them feel reassured and comfortable – learning their unique biography, their needs and preferences for how they like things to be.
And our relationship-centred approach means we work in collaboration with the person’s family, friends and people who are important to them to plan and implement a bespoke plan of dementia care.