Lansdowne Hill Care Home is a residential care home set in the beautiful Wiltshire village of Wroughton, four miles south of Swindon. We provide affordable residential, dementia, respite and convalescence care.
We have a wealth of experience of caring for older people with physical and mental health needs, including Parkinson’s disease and the many types of dementia that people are now living with.
People are always at the heart of Lansdowne Hill Care Home.
We’re always striving to provide a person-centred service in everything we do for the residents that reside at Lansdowne Hill. We respect our residents – their dignity and their right to make personal choices.
We offer a wide range of group and one-to-one stimulating, meaningful activity to suit everyone’s taste. Our menu options are taken from residents’ personal choices.
We hold regular meetings with residents, carers and advocates, which inspire our varied menu. Every resident’s nutritional needs are met by our team of dedicated catering and care staff.
Here in Wroughton, we’re close to the market town of Devizes and the Marlborough Downs. Local amenities such as doctors, dentist, various shops, a library, pubs and hotels are all on our doorstep.
There are also excellent transport links into Swindon town centre and surrounding areas. Junction 15 of the M4 is just two miles away.
We’re extremely proud that the CQC has given Lansdowne Hill a rating of ‘outstanding’. Its March 2018 inspection report recognised our ‘innovative and exceptional care’.
Only 3% of care homes across the country are rated ‘outstanding’. Lansdowne Hill is the first care home for older people in Swindon to receive such an accolade.
When someone chooses to live at the care home they and their own family members all become part of our extended family.
Our door is always open for a chat, and our quarterly forum provides relatives and advocates with a way to support each other.
Together with our fellow Agincare care and nursing homes, we support John’s Campaign. We have pledged that the families of all our residents are welcome to support them at Lansdowne Hill as often as they are able.
Lansdowne Hill is maintained to a high standard, creating a relaxed and homely environment for all our residents.
Our comfortable, spacious lounges overlook our beautiful gardens, and a secluded courtyard area – all of which are accessible.
A special feature of our garden is our traditional dovecote. It houses several beautiful doves, which our residents are very fond of.
Residents and visitors are welcome at any time. All our care homes have an iPad for residents to use – Skype calls work really well – and for families to use when they visit.
Visitors often bring in their own devices and use our free wi-fi to show loved ones videos and photos and to play games. And our wi-fi has proved very popular with the children of visiting families!
There are 46 single bedrooms in Lansdowne Hill, across the ground floor and the first floor. Our first floor is fully accessible, by stairs or a lift.
All our rooms have en-suites or washbasins in the room and rooms without en-suites have accessible bathrooms nearby.
Each bedroom has a TV point, and most of the rooms have a telephone point.
We encourage our residents to personalise their rooms with their own photos and furniture. Personal possessions help residents feel at home, and provide extra stimulation and time for reminiscence.
Tracy Brain is the registered manager of Lansdowne Hill near Swindon:
I’m incredibly proud of the team here. Caring for the residents of Lansdowne Hill is more than a job – all our staff are friendly, professional and compassionate, whichever role they’re in.
We’re always looking for ways to improve and really value the meaningful and caring relationships we have with our residents and their families.
Lansdowne Hill is a home for life, and we do everything we can so our residents feel completely safe, cared-for and happy. We work hard to support them to have choice and control over their lives as much as possible, as their needs change.
Some examples of how our staff go the extra mile for our residents:
All our staff go on an intensive three-day Agincare induction and training before starting at Lansdowne Hill.
We like to work with our residents to plan our activities and outings.
This could be anything from local events and trips to the seaside, to welcoming alpacas and mobile clothing shops into the home (not necessarily at the same time!).
We also liaise with local schools and entertainers to arrange regular visits to Lansdowne Hill.
The care home is regularly involved with local events and occasions. We are very proud to be so involved in and connected to the local community. Representatives from our local church visit regularly, and we also have a weekly GP clinic.
We can also provide:
Good, wholesome home-cooked food is essential at a care home.
We have an experienced catering staff, who prepare a great variety of traditional home-cooked meals. They always ask for feedback from our residents, including through our residents’ forum, and are more than willing to adapt menus.
Our kitchen staff have received a 5* ‘Very Good’ rating from Environmental Health.
Mealtimes are really important to us. We have a large spacious downstairs lounge area with a bar to have parties in.
We encourage our residents to eat together as there are so many social and nutritional benefits. However, people can choose to eat their meals in private too, if they prefer.
We have picture and written menus. However, we always re-offer before serving, to check our residents haven’t changed their minds about what they’d like to eat.
Our Dad was discharged from GWH to Lansdowne Hill Care Home and was made welcome from day one. The staff were amazing and treated him with so much respect and dignity. Nothing was too much trouble during his stay.
From the moment my nan arrived, she was made to feel at home, we are a very close family and this was something we never wanted. The entire staff are committed to providing a caring service for all and you only have to step inside the door to feel the warmth and care they provide day and night.
Putting our nan in a home was the last thing any of us wanted and of course, choosing a home was something we had to do as a family. We all feel that Lansdowne Hill Care Home is the best place for nan as she is cared for beautifully.
The care my dad has received during the two years he has been here has been fantastic. The staff are all very polite, caring and friendly.