St Peter’s Park Retirement Village (formerly known as Peterhouse Care and Nursing Home), is a real home-from-home in the East Sussex seaside town of Bexhill. Our experienced staff provide high-quality, affordable nursing, residential, dementia, end of life, respite and convalescence care.
Our retirement village is different. As well as our nursing and residential care wing we have 34 sheltered housing flats and cottages, and a day centre.
We really do have something for everyone, to suit a range of different needs and tastes on our beautiful site. Our aim is for everyone to feel part of a real community.
St Peter’s Park is in Bexhill Old Town, not far from Eastbourne, Hastings, Battle and St Leonards in East Sussex.
We’re tucked behind St. Peter’s Church, and the seafront is a 10-minute walk away. It’s easy to reach us – we’re on a bus route and just a seven-minute walk from the station.
We want all our residents to feel that St Peter’s Park is home. That’s why our communal rooms are furnished to be comfortable and welcoming, not clinical.
Our lounges, dining rooms and residents’ bar mean there’s plenty of space for group activities. If you want some company, there’s always someone to talk to, and to have a coffee with in the lounge.
But there are also plenty of quieter spots of you want to spend some time by yourself.
The care wing has bedrooms on the ground floor and the first floor. We have ground floor rooms with direct access to the garden or our courtyard. Our first floor is fully accessible, by stairs or a lift.
Some of our rooms have en-suites. The rooms without en-suites have accessible toilets within easy reach.
The bedrooms are a blank canvas for our residents to personalise with their own photos, pictures and furniture. Personal possessions help residents feel at home, and provide extra stimulation and time for reminiscence. They also give our staff an important understanding of a resident’s history and what’s important to them.
Unusually for a care home, all the bedrooms in our care wing have their own outside space, whether that’s a balcony or a terrace. There’s room for pots, a table and chairs.
The sheltered housing studio flats and one-bedroom cottages are for our more independent residents. Each has its own bathroom and kitchen, and the cottages have separate lounges, too.
The flats and cottages offer more self-contained space, but as part of the St Peter’s Park community their residents can still make the most of our communal facilities such as:
Residents and visitors are welcome to use the free St Peter’s Park Wi-Fi. All our care homes have an iPad for residents to use – Skype calls work really well – and for families to use when they visit.
Visitors often bring in their own devices and use our Wi-Fi to show loved ones videos and photos, and to play games. And our Wi-Fi has proved very popular with the children of visiting families!
We’re very proud of the attractive and spacious enclosed grounds surrounding St Peter’s Park.
Our wildlife garden is award-winning, and that’s testament to the hard work of our full-time gardener. He’s happy to share his experience and learn from residents too, during garden walks and talks.
Residents love to spend time pottering in the garden – it’s a really lovely place. And if putting, rather than pottering, is your thing, you’ll love our nine-hole putting green. Putters and balls are available for anyone to borrow, if you want to get in some practice for our annual golf competition!
Debbie McDonald is the registered manager of St Peter’s Park:
St Peter’s Park is unlike other care homes. There’s a different atmosphere here, with a really interesting and stimulating mix of residents, right across the care home and independent living flats and cottages. I’d recommend coming to visit to see for yourself what it’s like.
We’re so lucky that many of our staff have worked here for many years. We’ve got a great core team – friendly, kind and patient – exactly what you need to care for people.
All our staff go on an intensive three-day Agincare induction before starting at St Peter’s Park.
As well as regular reviews and supervisions we carry out mandatory annual and two-year refresher training, plus specialist training including subjects such as dementia, Alzheimer’s, stroke and Parkinson’s.
We really value the strong relationships we’ve developed with our local GP surgeries, hospice and at home nurses.
We have our own activities co-ordinator who works with people in the care wing. She spends time with residents in their own rooms and organises the group activities.
Our activity schedule is varied. There’s something for everyone to enjoy:
We also get out and about as much as we can, in the care wing minibus. There’s a weekly trip down to the seafront (which is a favourite), and shopping trips, too.
There are also daily activities in the day centre – so you can choose what to get involved in. But there’s also space to spend quiet time too, if that’s what you want – we value our residents’ personal choices.
The care wing has a hair salon, and a local hairdresser comes in weekly. We also have regular chiropodist and optician visits.
Being part of the local community is important to us, so the people we care for are connected, not isolated.
We’re very close to St. Peter’s Church, and volunteers come once a month to give communion to those residents who want to take part. There’s also a lovely carol service at Christmas.
Good, wholesome home-cooked food is essential at a care home. Our two excellent chefs cook with locally-sourced ingredients as much as possible. We cater for all dietary needs, from Coeliac and gluten-free, to vegetarian and vegan.
New menus always go before our residents for comment, at the bi-monthly residents’ meetings. Our kitchen staff have received a 5* ‘Very Good’ rating from the Food Standards Agency.
We serve three main meals a day and mealtimes are really important. We encourage our residents to eat together as there are so many social and nutritional benefits.
However, people can choose to eat their meals in private too, if they prefer. We re-offer before serving, to check our residents haven’t changed their minds about what they’d like to eat.
Tea/coffee, biscuits and cakes are served morning and afternoon, and there are always other snacks available.
I have been here for almost one year in a flat which I rent. I am extremely happy here and feel safe at all times. I cannot fault the service, kindness and general way of life. The staff are super, very attentive, there is also a lot of laughter, and great generosity.
My mother has recently been admitted into nursing care at Peterhouse. The staff have made a difficult situation so much easier every step of the way. Thank you
I was received into Peterhouse at short notice for respite care having sprained my ankle. The care standard was excellent with very friendly and competent staff. Every need was attended to quickly and the food was also very good. I would definitely recommend Peterhouse for long-term or respite care.
I’ve been here for very satisfying respite care, which I have received abundantly with maximum kindness from all departments.
Debbie is responsible for the day-to-day management of St Peter’s Park and leading the team of staff.
As registered manager she also shares the legal responsibility for meeting the requirements of the relevant regulations with Agincare. As such, Debbie is responsible for making sure the whole home operates effectively and delivers the very best quality care to her residents, meeting national care standards.
“Here at St Peter’s Park we are all incredibly disappointed to have received an overall rating of ‘requires improvement’ from the CQC. Although the inspectors noted that the staff were caring and the care was good, we had failings around lack of documentation and evidence to support all that we do. I would like to assure residents, relatives and staff that action plans are already in place and we are all working hard to make sure we continue to provide a high standard of care.
“We have already addressed and resolved many of the CQC’s points, including making sure that our documentation has all been updated and accurately reflects our residents’ care needs.
“We have brought in ‘Nourish’ – an electronic care planning system, helping us move forward and continue to improve our service. ’Nourish’ gives our staff immediate real-time access to residents’ likes, dislikes and care information on a handset. Our care workers can easily keep track of a resident’s day, including medication, repositioning, hydration and how much they’ve eaten.
“St Peter’s Park continues to be a warm, friendly and happy place to live and work, and we welcome anyone that wants to come and visit and look around our lovely home.”
“St. Peter’s Park is a lovely place to live. It always makes me proud when inspectors tell us how kind and caring our team are, and that goes for all the team, from care workers through to maintenance and our chefs. They all genuinely care about our residents, which is exactly how it should be.
“Debbie and the team have responded to the CQC’s recommendations and will continue to build on our strong foundations. The team encourages and supports people to lead full lives, being as active as they can be. They take the time to get to know residents, working with our residents, families and health professionals to be supportive and respectful.
“I have no doubt that together, the St Peter’s Park team will go from strength to strength.”
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