D-Day Centre Manager

Job Description

The iconic Castletown D-day Centre is searching for a Manager to join our team. You'll play a pivotal role in ensuring the smooth and safe functioning of our historic site and creating an exciting and memorable visitor experience for young and old!  As a Community Interest Company we're here for the benefit and pleasure of those around us and we take huge pride in the work we do.

What are the duties?

• Leading the shifts and ensuring the smooth running of the museum compiling and distributing daily briefs for all team members and volunteers.
• Creating the team rotas.
• Ensuring standards are maintained throughout the day across our site.
• Responsible for opening and closing the site, ensuring that all appropriate checks concerning staff and site safety have been adhered to.
• Supporting with events.
• Interacting with visitors including large parties, and  answering questions, explaining how things work, giving information and taking pics for happy families and having some fun.

What are we looking for?

• You will ideally have experience in a similar role.
• You will like taking on responsibility, take pride in your work and enjoy delivering work to high standards.
• Experience of managing or supervising others in a previous job role. 
• Respectful and inclusive communication and customer service skills.
• Able to multi-task and remain calm under pressure with strong problem-solving skills.
• Some level of basic technology skill - card machine, iPad, television and video

Who should apply?

We are an award-winning museum. Castletown D-Day Centre offers a unique chance for young and old to remember, or indeed learn for the first time, the important role played by the port of Portland during the allied invasion of northern France and the great bravery of the thousands of American, British and allied troops that departed that day, so many of whom would lose their lives protecting our freedom. If this means something to you and you think you meet the brief above, you should apply.

What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.
• Can be great fun