Support for younger adults with complex needs and challenging behaviours

We provide person-centred care, 100% tailored to a person’s needs.

We help people avoid crisis point, meaning they can carry on living in their home, rather than entering an assessment and treatment centre.

Sometimes, our support helps someone to be discharged from a centre, and start to be more in control of their lives.

Building confidence and skills

We support people to individually build their confidence and life skills.

But everyone is different.

We work with a person’s circle of support to make sure we’re giving them meaningful support to enhance their wellbeing and help them achieve what they want to.

Our support workers

We’re very selective in who we recruit. As a result, we have a highly skilled and experienced team of support workers, practitioners and coaches.

Our specialist support workers spend time getting to know the person they’re supporting. They understand how that person views their surroundings, what’s important to them and how they engage with the world. They know the best way to encourage them to feel more confident in their abilities.

We constantly train our staff to make sure they provide quality support. All staff receive training in:

  • Positive behaviour support
  • Understanding learning disabilities, autism, epilepsy and ‘rescue remedies’
  • Emergency first aid at work (including resuscitation and using an AED)
  • Epilepsy and medication management
  • Specialist medicines
  • Safe handling
  • Anti-discriminatory practice
  • Safeguarding vulnerable people

We also encourage our support workers to gain their Level 2 and 3 Diplomas.

The focus of our support practitioners is collecting and analysing data around people’s anxieties and strategies. We recruit psychology graduates to work with support workers to out strategies in place to reduce stress and anxiety.

Our support coaches come from a sports and fitness background. They encourage the people we support to take part in exercise and make healthier eating choices. Healthy living has a really positive impact on both physical and mental wellbeing.

Our teams work closely with local health and social care colleagues and other organisations with a person’s circle of support.

Making the most of technology

We use assistive, but unobtrusive, technology to help independent living. This could be a monitor in case of falls or seizures. Or it could be wearable technology, such as Apple watches, to check blood pressure or sugar levels.


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