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Multiple Sclerosis (MS) care

Our reputation for providing high-quality, person-centred Multiple Sclerosis (MS) care is achieved through not having a ‘one size fits all’ approach. Each MS care plan is bespoke and tailored to meet your unique requirements and ongoing reviews ensure the MS care we provide changes when your needs change.

What are the symptoms of MS?

MS can cause a wide range of symptoms and there is no definitive list of first signs. What could be an early MS symptom for one person may never be experienced by another.

A problem with vision is one of the more likely early symptoms of MS, but this is often because this is a more concrete symptom as opposed to vague neurological symptoms like numbness or tingling. You shouldn't assume that these symptoms are a sign of MS - not everyone who experiences them will go on to get an MS diagnosis.

What care and support do you provide for MS?

MS affects everyone differently and can take various forms. We understand that though it can be life changing, with the right support, you don’t have to lose your independence or your sense of self. Our focus is to actively support you to adapt and overcome any limitations, ensuring that the things important in your life, which may include your employment, attending university and socialising, are maintained.

We don't just focus on the physical effects of MS, but on the emotional ones too. We support you and your family to engage with the local community support services and groups as you choose.

MS training

All of our care and support workers complete the nationally recognised care certificate. Specific client needs-led training is taught by internal and external trainers and/or healthcare professionals. In addition to this, we have an internal ‘Multiple Sclerosis (MS) Awareness and Management’ training programme in place, which includes the following topics:

  • Awareness of MS
  • Person centred MS care and support
  • Promoting self management

We work with local and national MS organisations and our Group Quality Manager to continually appraise and enhance our training.


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"It's wonderful to be an important part of someone's life and make a real difference".

Jess from Nottingham

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