Direct payments

Direct payments

Direct payments are a great way to give you flexibility, choice and control over your care. Local authorities can arrange for people who need care services to receive funding so they can arrange their own care.

What are direct payments?

A direct payment is given by the local authority to you, the person who needs care, or to a person who you choose and trust to handle your finances if you are not able to do so yourself.

The money you are given is what the local authority would have spent if they were to organise your care for you. You can then use it to pay for the type of care you choose.

If your personal budget does not cover the level or type of care you would prefer you can ‘top up’ the local authority contribution with your own funds and use that to pay for your choice of care, such as live-in care.

Can I apply for direct payments?

Yes if you:

  • Are aged 16+ and entitled to a community care service
  • Have parental responsibility for a disabled child under 16 who is entitled to a community care service
  • Are a carer aged 16 and or over and an assessment has decided you are entitled to a carer’s service

How do I get direct payments?

In order to receive direct payments, you must first be assessed by your local authority to determine the level of care you need. You then create a care plan, including a personal budget, which is agreed with the local authority.

Direct payments are put straight into your bank, Post Office, building society or National Savings and Investments account. The money given to you by the council must be used to pay for care services that have been agreed upon in your care plan, following your assessment with the local council.

Any questions?

We understand that finding the right care solution for yourself or a loved one can be confusing which is why we are here to help.

Our dedicated team are on hand to answer any questions you may have, simply contact us for free on 0800 0121 247.