Care Coordinator

Job Description

“Valuing colleagues, working collaboratively, passionate about learning, a culture of knowledge and excelling in the work we undertake,” these are our values, what are yours?

Do you share our values and passion for making a real difference to the lives of the people we support?

Are you looking for a role where you can grow, excel and put those values to real use, then we have the role for you.

Agincare, a family run care organisation is growing rapidly and we are looking for people like you.

What’s on Offer

Agincare are a proud family run organisation that is proud of its values and the delivery of the highest levels of care to our service users. Working at Agincare brings many benefits including …

• Up to 25,000 per annum
•  £0.35p per mile 
• Full driving licence and use of own car essential 
• Fully funded training and career development 
• Blue Light discount package (superb discounts on travel, leisure, entertainment and more)
• EAP - Employee Assistance Program (offering support for employees and their families)
• Company pension scheme
• Staff appreciation incentives; Internal competitions to win prizes such as vouchers, holidays, extra annual leave.

About the Role

The Care Coordinator is responsible for all tasks related to helping with new client starts including matching and scheduling carers to clients.

As the Care Coordinator, you will support forward planning of scheduling and ensure it is consistently achieved in order to provide continuity of care. You will ensure all clients are safeguarded against the risk of abuse and respond appropriately to any allegations.

You will liaise with external stakeholders such as next of kin, GPs, nurses and physiotherapists - prioritising contact where the wellbeing of the client is being considered.

You will document any care worker absence using our electronic rostering system, and be part of the on call rota system - covering weekends and evenings where required.

You will be required to cover care calls where necessary - which could be across the Worcester, Kidderminster or Stourport areas.

About You

Our ideal Care Coordinator candidate will have;

• High attention to detail gained in a previous administrative or customer service orientated role;
• Good level of IT knowledge, in particular MS Office skills;
• Previous experience working within social care
• Experience of co-ordinating rotas or schedules

WCSP