Care Coordinator

Job Description

Would you like to join UK’s largest privately-owned social care groups? Are you looking to take the next step in your career? Do you want career satisfaction? If you have experience in health and social care and share our passion for person centred care then we want to hear from you!

Domiciliary Care Co-Ordinator

Hours: Full time

Location: Ross-On-Wye

Agincare offer fantastic benefits;

• Salary: Up to £25,000 per annum
• In depth induction
• Outstanding career development
• Fully funded training and career development
• Access to Blue Light Care discount package
• Employee Assistance Programme
• Company pension scheme
• Staff appreciation incentives

About the Role

The main purpose of the Care Coordinator is to be responsible for all tasks related to helping with new client starts including matching and scheduling carers to clients.

As the Care Co-Ordinator, you will;

• Support forward planning of scheduling and ensure it is consistently achieved in order to provide continuity of care
   
• Understand the arrangements for ensuring all clients are safeguarded against the risk of abuse and respond appropriately to any allegations of abuse, or complaints regarding service delivery whilst complying with Agincare policies and procedures.
   
• Ensure that any communication with external sources such as next of kin, GP’s, nurses, physiotherapists and any other professionals involved is prioritised if they impact on the care and wellbeing of the Client, keeping the Registered Manager updated as appropriate;
   
• Ensure that all Care Worker holiday, sickness, unplanned absences from placement and all emergency calls are documented electronically;
   
• Be part of the operations team on call rota system during evenings and weekends as and when required;

About You

Our ideal Care Co-Ordinator candidate will;

• Need to have a great level of attention to detail gained in a previous administrative or customer service orientated role;
• Spend a lot of time at your computer so you’ll need a good level of IT knowledge, in particular MS Office skills;
   
• Be Highly self-motivated, demonstrate integrity, trustworthiness, reliability;
   
• Demonstrate that you have built and maintained great working relations with clients and colleagues alike;
   
• Previous experience working within social care is preferable, but not essential;
   
• Experience of co-ordinating rotas or schedules is also desirable, but not essential.
   
• Hold a valid driving licence and have use of your own car

About Agincare

We’re a family-run business caring for people since 1986, this year we’re celebrating 36 years! With over 3,500 team members, we’re one of the UK’s largest privately-owned social care groups and we continue to grow in these challenging times. We believe that if we remain true to our company values, and work together as one team, we will continue to be successful and deliver high-quality care to all our clients and residents.

We’ve been voted as the top care company to work for by Indeed, and our team agree – we’re proud that we average at 4/5* on employee reviews.

Equal opportunities are important to us at Agincare and we welcome applications from all.