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Testimonials

Let's be proud of what we do in social care, let's share the good things that happen and let's remind people to Believe in Good Care.

DL's daugher has just phoned.  We care for her father.  Our care worker visited last night and he was unwell.  She immediatley phoned emergency services and he is now in hospital.  The family are so grateful that it was the second time we have acted in the same manner and her father has been looked after so well by us.  She feels her father would not be able to live independently at home without the support of such fantastic care workers.

Mark has gone above and beyond to help support me with the new candidates this weekend.  He has used his own time and money to help assist me and I feel he should be recognised for his hard work and dedication. What a thoroughly thoughtful, lovely and kind man.

I am writing on behalf of my father and all the family regarding the care given to my mother during her final days at home. We would all like to say a big 'thank you' for being so gentle, caring and respectful during your care sessions.  We felt that Mum was in safe hands.  The service you provided was very much appreciated.

Many thanks for all your help and kindness in helping me to walk.  It is appreciated and I will always miss you all and never forget you - keep in touch. All the best to all of you in your future career.

I have just had a compliment off a social worker to inform us that we have provided an excellent service to one of our clients for 12 years.  As a company we have provided sits and calls for 12 years with the same member of staff and this has maintained her living at home with her husband.

Thank you for all the care you gave Dad which enabled him to live in his own home, in particular, Si and Viva (sorry this is what dad called them - I don't know their full names) they were very kind to Dad and he spoke very well of them.

Mrs C has asked for Tony to be her main carer - he is amazingHe communicates really well for the duration of the call.  He is knowledgeable and a good carer generally.  Mum really likes him and they gel really well.

A situation developed with DL.  He presented with a few medical issues.  Thinking that he was not controlling his diabetes and was going into a hyperglycaemic episode he was treated as such.  It wasn't until Charlene came in and noticed that D wasn’t quite right that we looked at the situation differently.  Through her regular contact with him she was able to assist in such a way that we were able to get D into A & E via an emergency ambulance and get the treatment he needed.  I would therefore like to make you aware of the gratitude I have for her professionalism and the concern shown.

To the dear, dear people of Agincare.  I'd like to thank all of you who cared for my wife.  She would always ask who was coming next and then be delighted whoever was ringing the bell. She became quite fond of some of you, but was very pleased with everyone who called. So very pleased, so on behalf of A, a big, big thank you.

I have just had a call off Mr B. We have been providing care for his mother for the past few months and he wanted  to thank me personally for providing outstanding care, guidance and assistance from us as a company. The time-keeping, efforts and personal touches our staff gave his mother have given him faith in the health care system and the whole family have been impressed with us from day one.  He will be putting it in writing but needed to phone me first in case this takes him some weeks.

Special thanks to Agincare for all their care and kindness shown to A over the years.

I felt I needed to email you to tell you how happy I am with Agincare. I feel as if I'm blessed with my group of carers.  They are all so professional, so caring and nothing is too much for them.  There is a lot of publicity in newspapers, TV etc about bad carers so I would like to publicise that I have the complete opposite.  I cannot fault the way I am looked after.  I have a 5 star chef called Eric, and Mihai, who has been with me for several years, is without a doubt one of the best carers I have ever had, joining him is Jackie.  They are both excellent carers -  the top of their game.  Rosa has been with me for 10 years, having looked after J before.  He used to always say what a fabulous lady she was and what a caring person.  Nothing is too much trouble for Rosa.  She is absolutely brilliant at her job.  The above carers I've mentioned I can't fault them; they are caring, kind and so good at what they do. I also have to mention Richard and John - both very good carers.  The new bunch?  Elliot shows a lot of potential.  In the  office I think Josephine does a great job. Bev, Stephan and the lovely Gemma all answer the phone and always trying to sort my problems out on rare occasions I have a whinge!  Also, George, good carer again, extremely polite.  Last and by no means least, is Sharon - hardworking and is always there when I need herShe always tries to make sure I have good care.  She knows what my needs are.  This is so important.  She is a gem!  I feel with Noel at the helm you have a very strong army.

J has refused to eat or drink outside the house and finally Wayne has accomplished that.  It has taken a long time but Wayne has stuck with it.  Am very happy with service.

L's husband stated in his review that Marie Grace is an asset to the company - brilliant care worker.  Don't work her too hard!

The service is going great.  Marion treats my mum with the respect that I guess she treats her own mum.  My mum loves having her here.

I would like to express my sincere thanks and gratitude to all your carers who attended C during her short spell of illness at our home.  I won't single out anyone by hame, but some of them (and they will know who I mean) seemed to form a special bond with C.  But all the carers attended C with compassion and dignity. It was a job to them and sometimes it was dirty and messy but there were no complaints and they dealt with the changing situation without any variation in their composure. I felt that they would not have given any better attention if they had been dealing with their own relative.  Will you please pass these comments on to all those who attended C.

All carers that have been out to see me have been excellent with meVery pleased with Agincare.

B loves seeing Jade.  Jade is extremely bubbly and she loves playing games with her.

K is very good.  I see her most days and can connect with her.  I used to have J before she went into the office and she was also very good.  Both are like daughters to me.

I wish to congratulate Rachel and her team as F looks so much happier and cared for as Agincare as her main care provider.

Phone call received about how great Emma is and that she waited for the ambulance even though she was still there an hour after care call had finished.  E always goes beyond her call of duty.  Mrs C said she deserves a gold star.

Thanks for all the hard work you have done.  You were an absolute star.

Thank you so much to all the lovely carers who have helped me over the past 6 weeks following my shoulder operation - not sure how I would have managed without you all.  I was very nervous coming out of hospital knowing I would only have the use of one hand and wondering how I would manage, but along came all the wonderful carers and made my life so much easier.  Everyone of you were so cheerful and helpful and nothing was too much trouble. It has been a pleasure to meet you all.  I am pleased to say (thanks to you all) I am now on the way to recovery and I cannot believe it is now nearly 8 weeks since I had my operation.  My thanks again to everyone.

Emma - brilliant care worker.  Took her time and had a lovely chat.  Would love to see her again.

Phone call received from CHC and they informed that HD's family had spoken to CHC and praised Agincare for the care and continuity that HD has received over the last few weeks.  They said that care is now more consistent.

I am going to miss all the caring staff.  They have been excellent to me.  They are full of caring and love their job. What wonderful people they are.  Love and respect to them all.

I visited RT and his wife and they are very, very happy with the carer that attends.  They have Wayne; he is very good wth R. Wayne takes him out, does activities and it all sounds wonderful. I think if you have worked out how to clone Wayne this should be done ASAP. It is so nice to go to families that have positive experiences from the Agincare service.

It was arranged that when L came home and a care package from Agincare was put in place to assist me as, although I look after L, I also work in my business which I live above.  If I had not had their support I would have had to close my business to look after him full time.   All the staff with different strengths, including the office staff, have been brilliant and I would recommend them to anyone that was looking for care.  A special thanks to Marilena part of the REACT team for the first 6 weeks - she is a great asset to Agincare.

RS contacted the office to compliment John and ask that we make him a regular care worker.  He said that him and J got on really well.  Happy with service.

Many thanks for all your help over the year.

I have really enjoyed my 3 years in the company.  Working for Agincare had been an important and informative experience for me and I truly appreciate the help and support of yourself and the team.  I wish you all the very best.

Thank you all for your time and help.

Would you please convey my thanks to your staff at Portland, namely Debbie, Becky, Mel and particularly Tracy (not forgetting the many other carers) for their kindness, understanding, help and professionalism with my sister.  The care they provided was second to none and I thank you all.  They made my life very much easier for me personally and I know that, had my sister been fully aware of her circumstances, she would have wished me also to convey her appreciation.  Thanking you all for your kind attention.

Thank you for all you have done for my mum in her last months.

Thank you for all you have done for my mum in her last months.

Shelly is a brilliant care worker, has a great attitude and gets on really well with J.  100% would not want any other care worker.

To all the staff at Agincare to say thank you very much for all your hard work.  We would not have managed without you.

Many thanks for all your help this year.

To all the caring staff who helped us to care for D.

Very happy with service.  Extremely happy with Shelly.

DL's daugher has just phoned. We care for her father. Our care worker visited last night and he was unwell. She immediatley phoned emergency services and he is now in hospital. The family are so grateful that it was the second time we have acted in the same manner and her father has been looked after so well by us. She feels her father would not be able to live independently at home without the support of such fantastic care workers.Mark has gone above and beyond to help support me with the new candidates this weekend. He has used his own time and money to help assist me and I feel he should be recognised for his hard work and dedication. What a thoroughly thoughtful, lovely and kind man.I am writing on behalf of my father and all the family regarding the care given to my mother during her final days at home. We would all like to say a big 'thank you' for being so gentle, caring and respectful during your care sessions. We felt that Mum was in safe hands. The service you provided was very much appreciated.Many thanks for all your help and kindness in helping me to walk. It is appreciated and I will always miss you all and never forget you - keep in touch. All the best to all of you in your future career.I have just had a compliment off a social worker to inform us that we have provided an excellent service to one of our clients for 12 years. As a company we have provided sits and calls for 12 years with the same member of staff and this has maintained her living at home with her husband.Thank you for all the care you gave Dad which enabled him to live in his own home, in particular, Si and Viva (sorry this is what dad called them - I don't know their full names) they were very kind to Dad and he spoke very well of them.Mrs C has asked for Tony to be her main carer - he is amazing. He communicates really well for the duration of the call. He is knowledgeable and a good carer generally. Mum really likes him and they gel really well.A situation developed with DL. He presented with a few medical issues. Thinking that he was not controlling his diabetes and was going into a hyperglycaemic episode he was treated as such. It wasn't until Charlene came in and noticed that D wasn’t quite right that we looked at the situation differently. Through her regular contact with him she was able to assist in such a way that we were able to get D into A & E via an emergency ambulance and get the treatment he needed. I would therefore like to make you aware of the gratitude I have for her professionalism and the concern shown.To the dear, dear people of Agincare. I'd like to thank all of you who cared for my wife. She would always ask who was coming next and then be delighted whoever was ringing the bell. She became quite fond of some of you, but was very pleased with everyone who called. So very pleased, so on behalf of A, a big, big thank you.I have just had a call off Mr B. We have been providing care for his mother for the past few months and he wanted to thank me personally for providing outstanding care, guidance and assistance from us as a company. The time-keeping, efforts and personal touches our staff gave his mother have given him faith in the health care system and the whole family have been impressed with us from day one. He will be putting it in writing but needed to phone me first in case this takes him some weeksSpecial thanks to Agincare for all their care and kindness shown to A over the years.I felt I needed to email you to tell you how happy I am with Agincare. I feel as if I'm blessed with my group of carers. They are all so professional, so caring and nothing is too much for them. There is a lot of publicity in newspapers, TV etc about bad carers so I would like to publicise that I have the complete opposite. I cannot fault the way I am looked after. I have a 5 star chef called Eric, and Mihai, who has been with me for several years, is without a doubt one of the best carers I have ever had, joining him is Jackie. They are both excellent carers - the top of their game. Rosa has been with me for 10 years, having looked after J before. He used to always say what a fabulous lady she was and what a caring person. Nothing is too much trouble for Rosa. She is absolutely brilliant at her job. The above carers I've mentioned I can't fault them; they are caring, kind and so good at what they do. I also have to mention Richard and John - both very good carers. The new bunch? Elliot shows a lot of potential. In the office I think Josephine does a great job. Bev, Stephan and the lovely Gemma all answer the phone and always trying to sort my problems out on rare occasions I have a whinge! Also, George, good carer again, extremely polite. Last and by no means least, is Sharon - hardworking and is always there when I need her. She always tries to make sure I have good care. She knows what my needs are. This is so important. She is a gem! I feel with Noel at the helm you have a very strong army.J has refused to eat or drink outside the house and finally Wayne has accomplished that. It has taken a long time but Wayne has stuck with it. Am very happy with service.L's husband stated in his review that Marie Grace is an asset to the company - brilliant care worker. Don't work her too hard!The service is going great. Marion treats my mum with the respect that I guess she treats her own mum. My mum loves having her here.I would like to express my sincere thanks and gratitude to all your carers who attended C during her short spell of illness at our home. I won't single out anyone by hame, but some of them (and they will know who I mean) seemed to form a special bond with C. But all the carers attended C with compassion and dignity. It was a job to them and sometimes it was dirty and messy but there were no complaints and they dealt with the changing situation without any variation in their composure. I felt that they would not have given any better attention if they had been dealing with their own relative. Will you please pass these comments on to all those who attended C.All carers that have been out to see me have been excellent with me. Very pleased with Agincare.B loves seeing Jade. Jade is extremely bubbly and she loves playing games with her.K is very good. I see her most days and can connect with her. I used to have J before she went into the office and she was also very good. Both are like daughters to me.

I wish to congratulate Rachel and her team as F looks so much happier and cared for as Agincare as her main care provider.

Phone call received about how great Emma is and that she waited for the ambulance even though she was still there an hour after care call had finished. E always goes beyond her call of duty. Mrs C said she deserves a gold star.Thanks for all the hard work you have done. You were an absolute star.Thank you so much to all the lovely carers who have helped me over the past 6 weeks following my shoulder operation - not sure how I would have managed without you all. I was very nervous coming out of hospital knowing I would only have the use of one hand and wondering how I would manage, but along came all the wonderful carers and made my life so much easier. Everyone of you were so cheerful and helpful and nothing was too much trouble. It has been a pleasure to meet you all. I am pleased to say (thanks to you all) I am now on the way to recovery and I cannot believe it is now nearly 8 weeks since I had my operation. My thanks again to everyone.Emma - brilliant care worker. Took her time and had a lovely chat. Would love to see her again.Phone call received from CHC and they informed that HD's family had spoken to CHC and praised Agincare for the care and continuity that HD has received over the last few weeks. They said that care is now more consistent.I am going to miss all the caring staff. They have been excellent to me. They are full of caring and love their job. What wonderful people they are. Love and respect to them all.

I visited RT and his wife and they are very, very happy with the carer that attends.  They have Wayne; he is very good wth R. Wayne takes him out, does activities and it all sounds wonderful. I think if you have worked out how to clone Wayne this should be done ASAP. It is so nice to go to families that have positive experiences from the Agincare service.   Agincare UK

It was arranged that when L came home and a care package from Agincare was put in place to assist me as, although I look after L, I also work in my business which I live above. If I had not had their support I would have had to close my business to look after him full time. All the staff with different strengths, including the office staff, have been brilliant and I would recommend them to anyone that was looking for care. A special thanks to Marilena part of the REACT team for the first 6 weeks - she is a great asset to Agincare.

Agincare UK - New Milton Office

RS contacted the office to compliment John and ask that we make him a regular care worker. He said that him and J got on really well. Happy with service.

Agincare UK - Medway Office

Many thanks for all your help over the year.

I have really enjoyed my 3 years in the company. Working for Agincare had been an important and informative experience for me and I truly appreciate the help and support of yourself and the team. I wish you all the very best.Thank you all for your time and help.Would you please convey my thanks to your staff at Portland, namely Debbie, Becky, Mel and particularly Tracy (not forgetting the many other carers) for their kindness, understanding, help and professionalism with my sister. The care they provided was second to none and I thank you all. They made my life very much easier for me personally and I know that, had my sister been fully aware of her circumstances, she would have wished me also to convey her appreciation. Thanking you all for your kind attention.Thank you for all you have done for my mum in her last months.Thank you for all you have done for my mum in her last months.Shelly is a brilliant care worker, has a great attitude and gets on really well with J. 100% would not want any other care worker.

To all the staff at Agincare to say thank you very much for all your hard work.  We would not have managed without you.

Many thanks for all your help this year.To all the caring staff who helped us to care for D.Very happy with service. Extremely happy with Shelly.
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