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Delivering quality care for 30 years

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Testimonials

Let's be proud of what we do in social care, let's share the good things that happen and let's remind people to Believe in Good Care.

Jennifer is fantastic with AB's mum.

I would like to express my sincere thanks to all of the staff who attended to my father in one way or another and also to the support staff who make it all work.  You have all made a big difference to the quality of life for my father and to my family as well, for which we shall be ever grateful to you all. So once again I wish to thank you for your continued support and turning up on every day, even through the Christmas period.  Wishing everyone well in the future.

Compliments from her social worker saying how good the carer and the office staff are, especially how helpful, friendly and great communication. Enjoyed the coffee morning.

Charlotte was a great help and Mrs D's son could not have coped without her.

Dedicated commitment and durability in care we are providing to SP.

Complimented Helen on her care and compassion.

I want to let you know that the care and support mum has had from Agincare has been exceptional.  Both Sarah-Jane and Nicola stand out as being totally professional, dedicated and also very caring, but that is not to say mum's other carers were not.  Its just that when I went round to see mum it tended to be Sarah-Jane and Nicola who I saw caring for mum.  They worked very well as a team and communicated well with me so I knew what was going on at all times as they tweaked her care needs as they changed over time.  Sarah-Jane got to know my mum very well and was able to provide me with shopping lists that contained foods that she knew mum loved to eat.  I know my mum was sometimes stubborn and at times not very cooperative, but that never stopped any of your team from providing a very high level of care that allowed my mum to achieve her greatest wish and that is to be cared for in the home she lived in for 53 years and not to have to go into sheltered accommodation or residential care.  Could I please ask you to pass on my comments to your team and I would also like to thank you very much for being so approachable and caring whenever I needed to contact Agincare.

Mrs R praised the thorough care and personalised approach given by Daniel to Mr R during her holiday cover package.  She will use our services again on each occasion she goes away on holiday.

Daugher for J & RC rang - they complimented us with all our hard work.

I would like to take this opportunity of thanking Agincare for the quality of care I receive from your organisation.

Kerry is excellent!

Went and saw AD yesterday and she wanted to express how well run Agincare is and what a difference it has made to her life.  She cannot fault the conscientiousness of our care workers.

South Coast Ambulance Service praised Malcolm and his gentle manner and assistance with JT's fall.

Difficult to adequately express our gratitude and thanks for the excellent service you provided to my mum.  Everyday, whatever mood she was in, it never changed.  You never let her, or us, down. Thank you to the main carers for the genuine love and friendship given to mum and for all the singing and laughter that went on in that bathroom!   We are still coming to terms with her loss, although it was time - for all of us really.  But life will never be the same again and we do miss seeing you all.

Could you also let everyone at Agincare know how much I appreciate everything  you have done for P and myself over the last few years. Without the help of all of you, life would have been so much more difficult for us both, but equally, the good natured friendship and kindness, always given in full measures is something I will always remember and for which I will be eternally thankful.

 Thank you so much for your caring ways when looking after mum.  It meant a lot to us all and we are very grateful.  Thank you all so very much.

A is really good with my wife.

She is the best. She is a really, really good carer.  She is my favourite.

In big ways and small ways some people make all the difference -  thank you for all your kindness and support.  A big thank you.

The morning carer Hannah was brilliant and Mrs G wouldn't know what she would have done without her this morning and would like to put her forward as carer of the month.

J is fantastic with mum. 

J & M are absolutely brilliant.  They provide good care and D wanted to say thank you for their hard work with F.  They look after him extremely well and provide good quality careVery grateful to Agincare for having those 2 looking after F.

BE rang today.  He said thank you for how amazing Duncan is.  He does everything they ask and stays extra to give the family a hand.  B has now taken to asking for his 'mate' every morning.

Pop seems to be doing ok thanks to all of you.  Thanks to all of you for all your help and support.

Whilst writing can I please express how impressed I was with the young male carer that was present, Jordan. He was very caring, polite and I felt that he was made late for his next call by the neighbour's expectations.

I just wanted to say how grateful I was that Ernest came to look after my husband R in mid June 2017.  He was excellent with his caring needs and it was such a relief to know that he had been left in somebody's safe hands with an obvious caring and professional personality. This allowed me to have some much-needed respite from caring for R as I do full time.  I would appreciate it if Ernest could come to us again in the near future and we look forward to seeing him.

Deb Y is brilliant. Agincare are brilliant.  As a nurse, I constantly recommend you for anyone who needs care.  Your carers couldn't do enough for JF and she is so happy to have Agincare.

Thanks for all your help over the last 3 months.

JB wanted to pass on his sincerest thanks for the outstanding work the care workers do and also to Katie for delivering a large package of care last weekend at very short notice.

Agincare have been really great with mum.  The carers and her have a really good chat and they  keep her going and I really appreciate all they do.

Marion is very good with mum. They have a very good relationship and all tasks get done.

We would like to express our thanks to your carer Tracey who visited on 29/6/17.  My mother was unwell when she attended and called my wife who went there and helped to sort mum out. Tracey was very understanding and stayed until we rectified the situationbig thanks to her for this.

Please will you personally inform the carers, especially those that attended last Saturday and Sunday, for the way they looked after nan and for the professional way they informed me Saturday. I will always be grateful.  Thank you.

Telephone call from D informing me that Scott had gone above and beyond what he needs to do at the care call. D said that he was in a terrible state this morning and Scott calmly sorted everything out.  I thanked D for his kind words and calling the office.  I will pass this on to Scott.

Just wanted to say thank you for all your help with my mum over the last 18 months.  Not only has it made my life less stressful, more importantly my mum has looked forward to your visits and has struck up a close relationship with Anne Saville.  I can't thank Anne enough for her kindness.

Thank you all for the great kindness and care you have given.

I would like to thank you and all your carers for the wonderful care shown to my husband. Sadly he is so poorly. With the nurses coming in should prevent him keep going into hospital. Once again, thank you and perhaps you could pass my message on to thank the carers for my husband's care.

Thank you for making my birthday such a happy day and for the cake which I enjoyed for my tea, especially the candle. Its such a long time since I had a candle to blow out.  I am so happy in my comfortable flat and it’s the lovely people that I meet and the help that I getYou are all wonderful. I feel I am so blessed to grow old here.  Thank you all and God bless you.

We, as a family, would like to take this opportunity to thank both the company and particularly J's personal carers for the excellent care she received at all times. We could have asked for no better service.  Please pass on our thanks and gratitude to each and every person involved in taking care of J's every need.

Client said that Jacqui was absolutely wonderful and professional the other day when client fell ill.  Jacqui went into paramedic mode due to previous job and said that she is 100% confident with Jacqui.

Jennifer is fantastic with AB's mum.I would like to express my sincere thanks to all of the staff who attended to my father in one way or another and also to the support staff who make it all work. You have all made a big difference to the quality of life for my father and to my family as well, for which we shall be ever grateful to you all. So once again I wish to thank you for your continued support and turning up on every day, even through the Christmas period. Wishing everyone well in the future.Compliments from her social worker saying how good the carer and the office staff are, especially how helpful, friendly and great communication. Enjoyed the coffee morning.Charlotte was a great help and Mrs D's son could not have coped without her.Dedicated commitment and durability in care we are providing to SP.Complimented Helen on her care and compassion.I want to let you know that the care and support mum has had from Agincare has been exceptional. Both Sarah-Jane and Nicola stand out as being totally professional, dedicated and also very caring, but that is not to say mum's other carers were not. Its just that when I went round to see mum it tended to be Sarah-Jane and Nicola who I saw caring for mum. They worked very well as a team and communicated well with me so I knew what was going on at all times as they tweaked her care needs as they changed over time. Sarah-Jane got to know my mum very well and was able to provide me with shopping lists that contained foods that she knew mum loved to eat. I know my mum was sometimes stubborn and at times not very cooperative, but that never stopped any of your team from providing a very high level of care that allowed my mum to achieve her greatest wish and that is to be cared for in the home she lived in for 53 years and not to have to go into sheltered accommodation or residential care. Could I please ask you to pass on my comments to your team and I would also like to thank you very much for being so approachable and caring whenever I needed to contact Agincare.Mrs R praised the thorough care and personalised approach given by Daniel to Mr R during her holiday cover package. She will use our services again on each occasion she goes away on holiday.Daugher for J & RC rang - they complimented us with all our hard work.I would like to take this opportunity of thanking Agincare for the quality of care I receive from your organisation.Kerry is excellent!Went and saw AD yesterday and she wanted to express how well run Agincare is and what a difference it has made to her life. She cannot fault the conscientiousness of our care workers.South Coast Ambulance Service praised Malcolm and his gentle manner and assistance with JT's fall.Difficult to adequately express our gratitude and thanks for the excellent service you provided to my mum. Everyday, whatever mood she was in, it never changed. You never let her, or us, down. Thank you to the main carers for the genuine love and friendship given to mum and for all the singing and laughter that went on in that bathroom! We are still coming to terms with her loss, although it was time - for all of us really. But life will never be the same again and we do miss seeing you all.Could you also let everyone at Agincare know how much I appreciate everything you have done for P and myself over the last few years. Without the help of all of you, life would have been so much more difficult for us both, but equally, the good natured friendship and kindness, always given in full measures is something I will always remember and for which I will be eternally thankful.Thank you so much for your caring ways when looking after mum. It meant a lot to us all and we are very grateful. Thank you all so very much.A is really good with my wife. She is the best. She is a really, really good carer. She is my favourite.In big ways and small ways some people make all the difference - thank you for all your kindness and support. A big thank you.The morning carer Hannah was brilliant and Mrs G wouldn't know what she would have done without her this morning and would like to put her forward as carer of the month.J is fantastic with mum. J & M are absolutely brilliant. They provide good care and D wanted to say thank you for their hard work with F. They look after him extremely well and provide good quality care. Very grateful to Agincare for having those 2 looking after F.BE rang today. He said thank you for how amazing Duncan is. He does everything they ask and stays extra to give the family a hand. B has now taken to asking for his 'mate' every morning.Pop seems to be doing ok thanks to all of you. Thanks to all of you for all your help and support.Whilst writing can I please express how impressed I was with the young male carer that was present, Jordan. He was very caring, polite and I felt that he was made late for his next call by the neighbour's expectations.

I just wanted to say how grateful I was that Ernest came to look after my husband R in mid June 2017. He was excellent with his caring needs and it was such a relief to know that he had been left in somebody's safe hands with an obvious caring and professional personality. This allowed me to have some much-needed respite from caring for R as I do full time. I would appreciate it if Ernest could come to us again in the near future and we look forward to seeing him.

Deb Y is brilliant. Agincare are brilliant.  As a nurse, I constantly recommend you for anyone who needs care.  Your carers couldn't do enough for JF and she is so happy to have Agincare.

Thanks for all your help over the last 3 months.JB wanted to pass on his sincerest thanks for the outstanding work the care workers do and also to Katie for delivering a large package of care last weekend at very short notice.Agincare have been really great with mum. The carers and her have a really good chat and they keep her going and I really appreciate all they do.Marion is very good with mum. They have a very good relationship and all tasks get done.

We would like to express our thanks to your carer Tracey who visited on 29/6/17.  My mother was unwell when she attended and called my wife who went there and helped to sort mum out. Tracey was very understanding and stayed until we rectified the situationbig thanks to her for this.

Please will you personally inform the carers, especially those that attended last Saturday and Sunday, for the way they looked after nan and for the professional way they informed me Saturday. I will always be grateful. Thank you.Telephone call from D informing me that Scott had gone above and beyond what he needs to do at the care call. D said that he was in a terrible state this morning and Scott calmly sorted everything out. I thanked D for his kind words and calling the office. I will pass this on to Scott.Just wanted to say thank you for all your help with my mum over the last 18 months. Not only has it made my life less stressful, more importantly my mum has looked forward to your visits and has struck up a close relationship with Anne Saville. I can't thank Anne enough for her kindness.Thank you all for the great kindness and care you have given.I would like to thank you and all your carers for the wonderful care shown to my husband. Sadly he is so poorly. With the nurses coming in should prevent him keep going into hospital. Once again, thank you and perhaps you could pass my message on to thank the carers for my husband's care.Thank you for making my birthday such a happy day and for the cake which I enjoyed for my tea, especially the candle. Its such a long time since I had a candle to blow out. I am so happy in my comfortable flat and it’s the lovely people that I meet and the help that I get. You are all wonderful. I feel I am so blessed to grow old here. Thank you all and God bless you.We, as a family, would like to take this opportunity to thank both the company and particularly J's personal carers for the excellent care she received at all times. We could have asked for no better service. Please pass on our thanks and gratitude to each and every person involved in taking care of J's every need.Client said that Jacqui was absolutely wonderful and professional the other day when client fell ill. Jacqui went into paramedic mode due to previous job and said that she is 100% confident with Jacqui.
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