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Testimonials

Let's be proud of what we do in social care, let's share the good things that happen and let's remind people to Believe in Good Care.

Thank you for the care and support.

You're a good lass and always very helpful.

They were both brilliant.  It was spontaneous, thoughtful and caring.  We cannot express how grateful we are and feel that both June and Chloe deserve the highest praise.  And huge thanks to Chelsea for coming up (along with Gemma) before her shift stared on Thursday pm.  Jo stayed with S until I got home.

I would highly recommend Agincare - everyone listens to what I say.

John is lovely and we really like him  so can we have him all the time please?

Praise for Norita and all the carers has been immense.  The care and support has been faultless and particularly in regard to Norita herself who T feels has been amazing in every single respect.  I have had this said to me from other clients and family and just wanted to pass it on. The whole caring team at Brooke Mead is doing a wonderful job.

Really can't thank you enough and I know Dad is really pleased as well.  Please accept my sincere and grateful thanks on behalf of all the family.

Emma is an absolutely brilliant carer.  She is so thorough and very knowledgeable in what she does.

For all the times of giving me support, especifically as family carer, also all the guidance and advice and information regarding issues.

The office have been very accommodating with the extra respite calls that we need and if anyone is ever running late or if there is a change of carers then the girls always ring to let me know.

Very professional.  Confident that our mother will receive exactly the care that she requires. Thank you to Agincare.

Thank you for all your loving care over the past few weeks after my hospital stay.

I got on really well with Katharine and she did a good job.

After hearing some horror stories about old age care, it was so refreshing to meet you at dad's house and gain the impression that you actually cared about the type of care he received and since then of course you have been a real support whenever we have had the need to speak about him.  Its nice he will see you before you go.  Not sure what you will be doing but whatever it is good luck and thank  you for what you  have done

RS was in shock at how we managed to still reach all his calls.  His other care company had rung him to say they couldn’t make it.  He was very appreciative to us and said we had done a great job

Thank you for all that you do for my mum.

We really are happy with the care you gave our mum the last 3 years and you all made her final  years much easier to bear.  Thanks so much.

What a great job us girls had done, well planned and made sure his mum was safe.

Thank you, Irene, once again for all your help, guidance and support you have given me professionally and also on a personal level as a family carer I have valued this immensely.  I really didn’t expect Agincare as an agency to offer this support.  You are a very special manager, in my opinion.  Regards and appreciation.

Thank you for looking after mum, being caring, looking out for her and also being there with her when she has a GP when family are unable to attend due to work.

Thank you for everything - you’ve made these past few months really great.

Steve was amazing today and he is a very nice gentleman and she is very thankful to the office for sending him and she would like to have Steve take her out sometimes.

I must take this opportunity to thank you for your tolerance and forbearance over the last month whilst our arrangements have constantly changed owing to J's circumstances.  You have been most kind and we are hugely appreciative of your efforts to help us over this rough patch.

John is brilliant.  He is really good.  We have a laugh and a joke.  He is fantastic.  We get on like a house on fire.  He makes a lovely cup of tea.  I trust him with my lifeThank you.

Thank you for looking after my mum for the last 6 years.  All the family appreciate all the hard work.

Thank you for going out of your way to bring my fish and chips to the flat.

Ben is great with my dad.  He always looks after him and we can both have a laugh.

Thanks so much - nothing is too much trouble for you to do.  Very helpful.

I would just like to say a big thank you for all your hard work preparing and organising mum's party on Saturday and thank you to your mum for all her hard work and your other helpers too.  It was a lovely party and mum really enjoyed it.  We always wonder how she will react and how much she will take in, but you only had to see her face to see that she was enjoying her party and really appreciated everything; she had a big smile on her face all the time.  Would you please pass on our thanks to everyone who contributed to the collection and made the card, presents, balloons and the whole party possible.  The whole family were glad she had done something to mark the occasion of her 100th birthday.

Thank you for everything you are doing.  I know you all work exceptionally hard.

Thank you for all your help and support whilst I was feeling ill.

Marie Grace is a fantastic care worker, very bubbly and she has a knack of making everyone feel calm and relaxed.  If only we could bottle her personality and sell it we would make a fortune!

Thank you for what you do for me - job well done.

Louise, Jayne, Carol, Debbie and all of the wonderful carers in Agincare.  On behalf of G we would like to thank you for your kindness, dedication, friendship and for above all making Nutfield House her HOME.  She has enjoyed many happy times here and will take with her fond memories.

Jordan is amazing.  S really looks forward to him coming.  It is all he will talk about.  Tony and Alex were very good.  B felt very comfortable and safe when they were there with him.

Thank you for all your help, going over and beyond all the support you give my mum.

Ben has been my care worker from the start.  Every day he walks in with a smile even if I'm having a bad day his care is outstanding.  I look at Ben as not just my care woker but also a good friend.  He gives me the confidence to make me want to get on my feet again.  Thank you Ben.

I really appreciate all that you have done for me lately and to all the other carers.

Alex is amazing with dad and dad has really taken to him. Dad thinks Alex is great.

 I would like to tell you that two of your carers, Lisa H and Amy were absolute heroes yesterday when they arrived at my mum's to find that she had a water leak from a radiator in the bathroom which was causing flooding in the bathroom and going through the ceiling into the kitchen.  My mum had called me and my husband and when we got to the house we found that Lisa & Amy were doing a wonderful job.  They had found buckets and mops and were doing all that they could to manage the situation.  Unfortunately mum couldn't tell them where to turn off the water so they were fighting a bit of a losing battle! They were very kind to mum and did a wonderful job so please do pass on my sincerest thanks.

Thank you for the care and support.You're a good lass and always very helpful.They were both brilliant. It was spontaneous, thoughtful and caring. We cannot express how grateful we are and feel that both June and Chloe deserve the highest praise. And huge thanks to Chelsea for coming up (along with Gemma) before her shift stared on Thursday pm. Jo stayed with S until I got home.I would highly recommend Agincare - everyone listens to what I say.John is lovely and we really like him so can we have him all the time please?Praise for Norita and all the carers has been immense. The care and support has been faultless and particularly in regard to Norita herself who T feels has been amazing in every single respect. I have had this said to me from other clients and family and just wanted to pass it on. The whole caring team at Brooke Mead is doing a wonderful job.Really can't thank you enough and I know Dad is really pleased as well. Please accept my sincere and grateful thanks on behalf of all the family.Emma is an absolutely brilliant carer. She is so thorough and very knowledgeable in what she does. For all the times of giving me support, especifically as family carer, also all the guidance and advice and information regarding issues. The office have been very accommodating with the extra respite calls that we need and if anyone is ever running late or if there is a change of carers then the girls always ring to let me know.Very professional. Confident that our mother will receive exactly the care that she requires. Thank you to Agincare.Thank you for all your loving care over the past few weeks after my hospital stay.I got on really well with Katharine and she did a good job.After hearing some horror stories about old age care, it was so refreshing to meet you at dad's house and gain the impression that you actually cared about the type of care he received and since then of course you have been a real support whenever we have had the need to speak about him. Its nice he will see you before you go. Not sure what you will be doing but whatever it is good luck and thank you for what you have done. RS was in shock at how we managed to still reach all his calls. His other care company had rung him to say they couldn’t make it. He was very appreciative to us and said we had done a great job. Thank you for all that you do for my mum.We really are happy with the care you gave our mum the last 3 years and you all made her final years much easier to bear. Thanks so much.What a great job us girls had done, well planned and made sure his mum was safe.Thank you, Irene, once again for all your help, guidance and support you have given me professionally and also on a personal level as a family carer I have valued this immensely. I really didn’t expect Agincare as an agency to offer this support. You are a very special manager, in my opinion. Regards and appreciation.Thank you for looking after mum, being caring, looking out for her and also being there with her when she has a GP when family are unable to attend due to work.Thank you for everything - you’ve made these past few months really great.Steve was amazing today and he is a very nice gentleman and she is very thankful to the office for sending him and she would like to have Steve take her out sometimes.I must take this opportunity to thank you for your tolerance and forbearance over the last month whilst our arrangements have constantly changed owing to J's circumstances. You have been most kind and we are hugely appreciative of your efforts to help us over this rough patch.John is brilliant. He is really good. We have a laugh and a joke. He is fantastic. We get on like a house on fire. He makes a lovely cup of tea. I trust him with my life. Thank you.Thank you for looking after my mum for the last 6 years. All the family appreciate all the hard work.Thank you for going out of your way to bring my fish and chips to the flat.Ben is great with my dad. He always looks after him and we can both have a laugh.Thanks so much - nothing is too much trouble for you to do. Very helpful.I would just like to say a big thank you for all your hard work preparing and organising mum's party on Saturday and thank you to your mum for all her hard work and your other helpers too. It was a lovely party and mum really enjoyed it. We always wonder how she will react and how much she will take in, but you only had to see her face to see that she was enjoying her party and really appreciated everything; she had a big smile on her face all the time. Would you please pass on our thanks to everyone who contributed to the collection and made the card, presents, balloons and the whole party possible. The whole family were glad she had done something to mark the occasion of her 100th birthday.Thank you for everything you are doing. I know you all work exceptionally hard.Thank you for all your help and support whilst I was feeling ill.Marie Grace is a fantastic care worker, very bubbly and she has a knack of making everyone feel calm and relaxed. If only we could bottle her personality and sell it we would make a fortune!Thank you for what you do for me - job well done.Louise, Jayne, Carol, Debbie and all of the wonderful carers in Agincare. On behalf of G we would like to thank you for your kindness, dedication, friendship and for above all making Nutfield House her HOME. She has enjoyed many happy times here and will take with her fond memories.Jordan is amazing. S really looks forward to him coming. It is all he will talk about. Tony and Alex were very good. B felt very comfortable and safe when they were there with him.Thank you for all your help, going over and beyond all the support you give my mum.Ben has been my care worker from the start. Every day he walks in with a smile even if I'm having a bad day his care is outstanding. I look at Ben as not just my care woker but also a good friend. He gives me the confidence to make me want to get on my feet again. Thank you Ben.I really appreciate all that you have done for me lately and to all the other carers. Alex is amazing with dad and dad has really taken to him. Dad thinks Alex is great. I would like to tell you that two of your carers, Lisa H and Amy were absolute heroes yesterday when they arrived at my mum's to find that she had a water leak from a radiator in the bathroom which was causing flooding in the bathroom and going through the ceiling into the kitchen. My mum had called me and my husband and when we got to the house we found that Lisa & Amy were doing a wonderful job. They had found buckets and mops and were doing all that they could to manage the situation. Unfortunately mum couldn't tell them where to turn off the water so they were fighting a bit of a losing battle! They were very kind to mum and did a wonderful job so please do pass on my sincerest thanks.
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