| Average score for each of these satisfaction survey statements (out of 10) | |||||||||||||
| Office | Number of responses/Number of office clients | Response Rate | I am happy and satisfied with my care worker | My care worker is punctual | My care worker is polite | My care worker carries out the task correctly | The tasks are carried out to my satisfaction | My care worker arrives in uniform with identification | I regularly sign a timesheet | I am treated with respect at all times | I received a planner giving details of visit times and carer | I am satisfied with the overall service from Agincare | Overall Average Score |
| Basingstoke | 25/64 | 39% | 9.44 | 8.92 | 9.88 | 9.40 | 9.48 | 9.88 | 9.40 | 9.88 | 9.72 | 9.56 | 9.56 |
| Blandford | 18/93 | 19% | 9.71 | 9.35 | 9.88 | 9.82 | 9.76 | 9.30 | 10.00 | 9.88 | 9.65 | 9.47 | 9.68 |
| Bournemouth | 27/92 | 29% | 8.63 | 7.54 | 9.33 | 8.67 | 8.10 | 8.63 | 8.61 | 9.58 | 8.83 | 9.04 | 8.70 |
| Bridport | 47/108 | 44% | 8.91 | 8.98 | 9.42 | 8.95 | 8.88 | 9.44 | 9.26 | 9.42 | 8.05 | 8.81 | 9.01 |
| Brighton | 20/61 | 33% | 8.56 | 8.78 | 9.22 | 8.39 | 8.56 | 9.00 | 9.33 | 9.00 | 9.17 | 8.67 | 8.87 |
| Chippenham | 78/157 | 50% | 9.71 | 9.45 | 9.76 | 9.66 | 9.66 | 9.80 | 9.72 | 9.90 | 9.52 | 9.75 | 9.69 |
| Christchurch | 27/121 | 22% | 8.96 | 8.26 | 9.30 | 9.11 | 9.07 | 9.00 | 8.96 | 9.48 | 8.60 | 9.07 | 8.98 |
| Dorchester | 48/93 | 52% | 8.98 | 8.72 | 9.38 | 8.89 | 9.00 | 9.60 | 9.51 | 9.22 | 9.67 | 8.86 | 9.18 |
| Ferndown | 67/247 | 27% | 9.48 | 9.17 | 9.83 | 9.30 | 9.50 | 9.61 | 8.56 | 9.63 | 6.65 | 9.28 | 9.10 |
| Hinckley | 16/38 | 42% | 9.13 | 8.81 | 9.50 | 9.50 | 9.38 | 9.69 | 9.81 | 9.13 | 9.56 | 9.25 | 9.38 |
| Honiton | 37/150 | 25% | 9.42 | 9.06 | 9.84 | 9.46 | 9.64 | 9.70 | 8.67 | 9.65 | 8.64 | 9.14 | 9.32 |
| New Milton | 61/124 | 49% | 9.34 | 8.92 | 9.82 | 9.25 | 9.36 | 9.80 | 9.64 | 9.66 | 9.38 | 9.16 | 9.43 |
| Poole | 62/206 | 31% | 9.21 | 8.69 | 9.28 | 9.16 | 9.21 | 9.85 | 9.22 | 9.61 | 9.36 | 9.11 | 9.27 |
| Salisbury | 26/98 | 27% | 9.21 | 8.71 | 9.92 | 9.42 | 9.38 | 9.33 | 9.83 | 9.71 | 9.13 | 9.25 | 9.39 |
| Southampton | 2/90 | 2% | 10.00 | 7.00 | 10.00 | 10.00 | 9.00 | 10.00 | 10.00 | 10.00 | 9.00 | 9.00 | 9.40 |
| Swindon | 57/114 | 50% | 9.55 | 8.96 | 9.74 | 9.44 | 9.10 | 9.85 | 9.06 | 9.55 | 9.25 | 9.33 | 9.38 |
| Tiverton | 22/110 | 20% | 8.57 | 8.24 | 9.76 | 8.90 | 8.86 | 9.52 | 8.79 | 9.38 | 7.62 | 8.24 | 8.79 |
| Weymouth | 28/204 | 14% | 9.44 | 9.15 | 9.89 | 9.44 | 9.42 | 9.85 | 9.67 | 9.89 | 9.56 | 9.48 | 9.58 |
| Wokingham | 6/50 | 12% | 8.83 | 7.33 | 9.33 | 8.50 | 9.00 | 9.80 | 7.67 | 9.67 | 9.67 | 9.50 | 8.93 |
| Worthing | 60/196 | 31% | 9.52 | 9.58 | 9.81 | 9.61 | 9.56 | 9.96 | 8.85 | 9.89 | 9.59 | 9.34 | 9.57 |
| Overall | 759/2473 | 31% | 9.19 | 8.63 | 9.64 | 9.24 | 9.20 | 9.58 | 9.23 | 9.61 | 9.03 | 9.17 | 9.26 |
| Blandford LICS | 25/57 | 44% | See other t | ||||||||||
| NB Unknown office replies = 88 | |||||||||||||
| Scores 1-10 (where 1 is totally dissatisfied and 10 is very satisfied) | |||||||||||||
| NB: Response rates from Southampton, Weymouth and Wokingham were very low and as such these results are not as reliable as others | |||||||||||||