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Delivering quality care for 30 years

Home Care

c-home-careLiving independently at home is something most of us would like to do for as long as possible. However, there are times when we all need a little support and help.

Domiciliary Care infomation>

Live-in Care

c-live-careFully managed live-in care service for all ages, tailored to suit your needs. Enables low, medium or high dependency care clients to continue living in their own home.

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Care & Nursing Homes

c-careAgincare have 14 care homes in Dorset, Wiltshire and Kent.  We offer high quality affordable care starting from £595 per week. We  strive to provide a warm, friendly and stimulating environment.

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Complex Care

c-complex Agincare provides complex care for many groups throughout the UK.  Our in-house training department provide the support for the staff to ensure that our staff are continually up-to-date.

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Social Care in 2016

Agincare's Mel Cairnduff delivering Domiciliary CareMuch of what we do in Agincare and across the social care sector is determined not just by our own activity as employers, but by other organisations or statutory agencies. Every year, 1 April brings with it a flurry of activity relating to the new start of the financial year for the Councils we work with and usual fee reviews for both these Councils, Clinical Commissioning Groups (CCGs) and indeed private pay clients. This year it came with even more impact, with the new National Living Wage (NLW). The government introduced this for workers aged 25 and above, initially set at £7.20. Rather confusingly, the National Minimum Wage (NMW) continues to apply for those aged 21 to 24, with the premium added on top for those aged 25 and over. However, Agincare has decided to place rates for those under 25 at the same rates as those above, other than where specific schemes may be in place.

Agincare's Mel Cairnduff delivering Domiciliary CareGiven increasing publicity about the NMW, the NLW and issues like travel time & use of zero hours contracts, social care employers have increasingly had questions asked of them about their employment practices. Agincare staff and regular readers of our website or social media accounts will know that as an organisation we have campaigned for years regarding the funding of social care system, the manner in which care is ‘purchased’ (by Councils and CCGs) and the challenges for this on workforce, consistency of supply and quality. Agincare ensure that travel time is covered in our hourly rates, pay additional mileage, enhanced hours where possible and although we do offer various contracts, including zero hours, all have full employment rights. However, the sector remains a challenging one in which to recruit and retain.

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satisfaction Annual satisfaction surveys are carried out in all our care homes, domiciliary care offices and Live-in Care service users to ensure that the care services carried out are continually evaluated and improved.
c-good-care Agincare’s 'Believe in Good Care' is designed to remind existing and prospective staff, customers, carers and partner organisations, just what good social care provision means to the lives of those who receive it.
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